When I try to use Amazon Instant Watch after having downloaded the latest version of Adobe Flash Player, I get an error message that says, "Playback Error: Sorry we are unable to stream this video. This is likely because your Flash Player needs to be updated." I'm using a MacBook Pro MAC OSX 10.7.3, Safari version 5.1.5, and my Flash Player is updated to version 18.104.22.168 (which is the most recent version) - why won't it work. I've tried uninstalling AFP, and reinstalling, but nothing helped. Also, after installing it, it doesn't show up that it is anywhere on my laptop, it only shows that I have the Abode Flash Player Install Manager.
I'm having the same problem. Have most current player on iMac with Lion (I keep software updated regularly), and it won't work. Have used troubleshooting with no help. Says to clear a Native-something cache and there is no such file/folder on my computer...
Here's the steps to clear Flash Player's cache:
I have been abused by Amazon for three months now. Used MSIE, FireFox, Chrome. Updated the browsers, updated the Flash again and again. Still can't watch Amazon streaming video at all except sometimes in Chrome. Some videos play, others refresh the video only once every 3 seconds or so.
I can watch HBO, Hulu, others, no problem in any browser but Amazon keeps generating the "maybe your flash browser needs an update" error message, which is bogus. Have cleared the caches, that's bogus.
There is something very wrong with the way Flash works for Amazon's version, and Amazon now claims they have been working with a special team at Adobe because this is a "known issue" and a problem "with Adobe".
A Vista backup drive works fine in the same machine, a Win7 (clean install) drive has all the above problems. Bottom line is that Flash works just fine--for everything except Amazon, and that says something Amazon is doing, like special DRM, is the real problem.
Shame on you both (Amazon and Adobe) for not speaking up and acknowledging there is a problem with how the two of you are doing things.
Forget clearing the cache, the sad solution is dump Amazon video, everyone else works just fine. And Flash? Well, great, a continuous security problem and now it doesn't even play movies. Isn't that impressive.
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