Skip navigation

Problems with poor/distorted sound quality watching Youtube videos

Apr 7, 2012 7:46 PM

Tags: #issue #youtube #sound #firefox #flash_player_11 #bad_quality
  Latest reply: softskiller, Feb 24, 2013 9:48 AM
Branched to a new discussion.
Replies
  • Currently Being Moderated
    Jul 5, 2012 3:13 PM   in reply to John Patrick Ryan

    John Patrick Ryan: I'm running XP Pro and use IE8, but after reading

    MelM27's most recent post, I've opted not to waste my time Beta testing

    another supposedly Adobe G/A flash player update. Since I re-installed back

    to an earlier flash player version, life has been good on the sound front.

     
    |
    Mark as:
  • Currently Being Moderated
    Jul 5, 2012 3:38 PM   in reply to Starman01370

    I did likewise -- with similarly satisfactory results. For now I'm standing pat with v. 10.3.

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 26, 2012 1:44 AM   in reply to John Patrick Ryan

    I haven't checked this thread since the last time I posted here but I popped back in here to see if there was any new info. I actually tried to update again when I received an update notice from Adobe a week or so, maybe two weeks back - I thought/hoped they made yet another fix to this issue, but nope...still same problems so back to 10.3 I went again. 

     

    John Patrick, regarding your post above about using a different OS than those of us who use Firefox....Firefox is the browser I use, but I have the same OS as you.  I have MS windows XP 2002 Home Edition  SP3.  I thought this was an issue just between Firefox and Adobe but I guess others are having similar issues using other browsers too.  I am still using v. 13 of Firefox and have not updated to v.14 yet...afraid to do so with all these issues so I am keeping things as they are for the time being. 

     

    EDIT TO ADD: I just found another thread that was also talking about this issue and found out v. 11.4 has been released (as of 8/21 I believe) and a few were reporting it solved all issues for them....no more sound or video problems.  This is good news!    I haven't tried it yet but hoping it really does solve all these issues. I think it was advised to uninstall the older version (with Adobe uninstall tool not your computer's uninstall) and rebooting computer, then install the newest version to be sure no remnants are still on your computer of the older version. 

     
    |
    Mark as:
  • Currently Being Moderated
    Aug 26, 2012 9:13 AM   in reply to MelM27

    You're much braver than I. I had a sneeking suspicion that if I updated, I'd

    be disappointed. Thanks for saving me some unwanted grief!

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 13, 2012 5:08 PM   in reply to Alkaid47

    I run Windows XP Home Edition SP3 32-bit (x86 processor) using a Pentium 4 CPU 2.53 GHz with 2.00 GB RAM.

    I also have an excellent sound card (Creative Sound Blaster) but just a generic video card because I don't use my computer for advanced gaming or any other advanced video application.

    I WAS using the latest version of Google Chrome, which has the latest version of Adobe Flash Player built in. This gave me no choice about which version of Flash Player to use. Even though I uninstalled the self-standing Flash Player from my system, Google Chrome still had Flash Player 11.5.31.2 built-in.

    Recently I too began having distorted sound quality while watching YouTube videos. Quality would worsen if I scrolled down on the same page as the video or if I had another tab open where I was scrolling. The audio/video would even play at slower speeds.

    I switched to HTML5 on YouTube and the problem was immediately solved. That is, for videos which use HTML5.

    However videos that do not use HTML5 and still use Flash Player were still having the same sound quality issues.

    I also ran Angry Birds Chrome online (http://chrome.angrybirds.com) on Google Chrome in order to test basic gaming. It had the same buggy sound problems as it had on YouTube.

    This told me that the problem lies squarely with the newest build of Adobe Flash Player.

    I then installed the newest Firefox 32-bit (while luckily retaining all of my bookmarks from Chrome) and uninstalled Google Chrome. At that point Flash Player was completely uninstalled on my computer.

    I then chose to install an older build of Flash Player.

    Video and sound quality now work perfectly fine on YouTube with the newest Firefox and the older version of Flash Player on my computer:

    Mozilla Firefox 16.0.2

    Adobe Flash Player 10.3.183.29

    I also ran Angry Birds Chrome online again, this time using Firefox, even though it is supposedly designed for Google Chrome only. It ran perfectly fine on Firefox, without any of the buggy sound problems that it had when I tested it on Chrome.

    I do not plan to ever go back to using Google Chrome again. I think it is a poor idea to have Adobe Flash Player built into Google Chrome. These two applications should be separate.

     
    |
    Mark as:
  • Currently Being Moderated
    Feb 8, 2013 2:46 PM   in reply to Brucenator

    I had a problem with cracking or popping, more blaring than anything after a recent update (this was happening in all browsers and all flash and youtube vids). Resolved by reinstalling 10.3 as suggested. Thanks!

     
    |
    Mark as:
  • Currently Being Moderated
    Feb 24, 2013 9:48 AM   in reply to monkeywren

    @20. monkeywren

    Same for me. But I am not sure yet, if I downgrade or wait for an update.

     

    Sometimes I start to believe in conspiracies. That new grapics drivers that make old graphic chips slower or new flash versions that start to stutter, crackle and crash older systems have the purpose to make us buy new hardware.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (1)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points