Download the attached "reset_fp11.bat.zip" file and extract it to the SubInACL folder from the previous step. At this point, subinacl.exe and reset_fp11.bat will be in the same folder. Please note that you might not see the file extensions unless you've made them visible.
If you are on Vista or Windows 7, right click "reset_fp11.bat" and select "Run as Administrator". If you are on XP, please make sure you are using an Administrator level account before double clicking.
You'll see a window appear and text go by, this should only take a few seconds to complete.
If you were unable to install Flash Player in step 1, do so now.
Restart your computer and verify that Flash is working correctly.