As I stated before i have already spoken to Adobe helpline who have been on my machine and seen the problem, and also took the files. I will not be uploading them again as I am currently busy.
Its VERY important. But why should I pay to upgrade to 6.0 when 5.5 isnt working to how it should be.
I do not have the money to just upgrade because some functionality is missing in the version I have already spent alot of money on.
No wonder people pirate software. That way there is no loss if the software doesnt work correctly.
Scott, you're really missing a golden opportunity here.
Vish isn't just some Adobe support flunky reading a script of the screen in front of him to try and diagnose an issue he knows nothing about. He's one of the Adobe Captivate Dev Team members. He's one of the dudes that builds this app, and he's offering to PERSONALLY take a look at the issue for you! All you have to do is take a few minutes to send him some files. He's not asking you to spend any money.
If as you say it is "VERY important", and you wanted ANY chance whatsoever of getting a fix for Cp 5.5 (let alone Cp6) then THIS is your chance. Don't muff it.
And for the record...Talking up "pirating software" on a software manufacturer's web user forum is NOT going to win you ANY points with the people you expect to help and support you. They'd be quite within their rights to regard that as offensive. Bad move.
I worked with Vishal at Captivate Support to correct the issue. It is important to make sure the settings under actions are set to go to next slide upon Enter, when using a textbox with a shortcut keystroke. I finally got it to working correctly with these settings.
I see my settings picture did not post.
Under the Action setting make sure that " Go to next slide is selected" upon use of Enter(or shortcut key). Specify the number of attempts and upon last attempt...."Continue" is selected.
By using this setting with a textbox and shortcut key, the assessment module works as it should.
DEversole, i think its safe to say after nearly 2 months of looking at why this didn't work and involving atleast 2 qualified Captivate tutors that 'Go to next slide is selected" upon use of Enter(or shortcut key). Specify the number of attempts and upon last attempt...."Continue" is selected' was looked at...!!!!!
Its in Adobe hands and maybe it can get resolved.???
All I can say is that Vishal looked at my file and that was the thing that fixed the issue in my assessment module. It works now and I had built it correctly with the exception of those settings. I am very satisfied with how my issue was resolved with Vishal’s help.
It's been a year since the last post and I still don't see a fix for this problem for 5.5. Sometimes the "s" triggers the action, sometimes not. At my normal typing speed for the 3 letters for validation, success is rare. If I type very slowly, SOMETIMES it actually triggers something. I don't get a failure caption, either--until I type something more.
I set On success to go to next slide, 2 attempts, and to go to next slide after last attempt. It skipped to 2 slides ahead. I reset Last attempt to continue, and IF it triggers it only goes 1 slide ahead.
Also, the spacebar is not accepted as a shortcut, which would be a good alternative for my situation as Tab or Enter or Ctrl anything would not be accurate simulation of the system. Can this be fixed or "work around"?
If you were expecting Adobe to issue patches for Captivate 5.5 for relatively minor issues like this one, I'm afraid you are bound to be disappointed. Cp 5.5 is now around three versions behind the times. Adobe's focus by now is on the latest builds.
I would recommend you download trial versions of the latest Cp and test to see if your issue has been resolved there. If not, THEN you might stand a chance of seeing something get fixed...in the next version, or the one after that.
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