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RBCave
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Do I need to update VC3?

Apr 10, 2012 10:46 AM

I thought that updating to the most recent version of VC3 might correct some problems I'm experiencing. VC3's About dialog tells me that I'm running version 3.0.3129.0, but I can't for the life of me find the current version number on Adobe's website. Anyone know where that is? Thanks!

912 Views   2 Replies   Latest reply: John Braat, Sep 19, 2012 12:34 PM
 
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  • creativeflows
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    1. creativeflows,
    Aug 9, 2012 12:36 AM   in reply to RBCave
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    This sounds like a question for technical customer service. It could be that Adobe is not going to update it. I don't know of any other software out there like it. It doesn't look like the current version is HD video capable nor is it able to upload to YouTube.

     
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  • John Braat
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    2. John Braat,
    Sep 19, 2012 12:34 PM   in reply to RBCave
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    I have every product that Serious Magic sold but just purchased VC3 from Adobe.  Many of the selections that worked in my original product are greyed out in Adobe's version.  The version I just purchased is the same one you have, 3.0.3129.0, so apparently, Adobe has no interest in doing anyting with the product other than to sell it and not support it.  Bad enough they won't support the legacy products but you'd think that a product that I purchased three days ago would have some kind of support.

    C'mon ADOBE.  I've spent many thousands of dollars on your products and deserve some support.  Even your sales reps admit that your support sucks.  How sad is that?

     
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