The user did replace the image with another image and it did print out fine, but when another user prints out the origional image it prints just fine also. It seems to be assiocated with just 3 users.
I meant replace it with itself. Sometimes frames get corrupt for no apparent reason and replacing them solves oddities. What I find very strange though, is that the smae file prints OK for some users but not others. That usually indicates a problem in the prefs or the user profile. Does it work on the same machine from a new user account? That would tend to comfirm a user problem.
What's the OS?
The OS is win7, looks like the culprit is a print driver, I’m looking for HP universal Print Driver PCL6 version 12/4/2009, 22.214.171.124. The current one being used on the systems not working is HP universal Print Driver PCL6 version 8/17/2010, 126.96.36.19932.
I installed the 12/4/2009 print driver for this, and went to printers and right clicked on printer properties, I went to advanced, clicked new driver and then clicked windows update. (HP.com stated this has no specific driver and to use the windows update to get the driver) I used the specific printer model, and I was able to print the document normally. I used a PS driver instead of a PCL driver. The only problem with this is when i go to print it says "The following fonts aren't currently available: but I’m assuming that is due to the fact that I had the designer save the document and the links to one folder so I could access the content, and those specific fonts are in the folder.
Does anyone have any thought on this?
I found a Post Scrip printer driver for the specific model # we are using prints out the documents just fine.
For PCL (Printer Control Language) the drivers for this language utilize the printer hardware for creating some of the printed data, usually graphics data such as fill areas, underlines or fonts. This allows the computer to process the print job quickly and efficiently. The printer is then responsible to complete the creation and processing of page data.
PS (Post Script Language )It is used heavily in Macintosh platforms and for graphic applications in several platforms. Unlike PCL, Postscript is device independent. This means that the Postscript language creates all of the print data and does not rely on the printer for print data. This allow the output to be consistent when printed on more than one type of printer or print device. Specifically, the graphic objects will be consistent and in some cases of higher quality than PCL.
So as it seems this is the answer to my issue.