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Flash CS 5.5 crashes when opening any file

Apr 11, 2012 7:09 AM

Tags: #error #e #mac #flash_cs5.5

We have used every application included in the CS5.5 Design Premium without issue. Today we began using Flash and it continually crashes when we try to open any file. The app itself opens without incident; only wehen we open a new or existing file does the app crash.

 

We have the latest build: v 11.5.1.349 on Mac OS X 10.7.3

Tried it on a MBP 2.66 i7, with 4GB memory AND on an iMac 2.8 i7, 4GB memory

 

Please help as we despetrately need this app to update some files for our client.

 

thanks in advance

 

mxm

 
Replies
  • Currently Being Moderated
    Apr 12, 2012 2:51 AM   in reply to mixxmedia

    Have you tried:

     

    - Updating

    - Reinstalling

    - Reseting the Flash CS5 preferences (google that)

    - Calling Adobe (if you paid for it they should help, but dont expect too much...)

     

    Good luck!

     
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