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Milos2

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Acrobat Pro 9.5.1. update problem

Apr 12, 2012 3:11 AM

I can not install Acrobat Pro 9.5.1 update.

Constant error occurs.

OSX 10.7.3. Adobe CS5.

Help.

1435 Views 2 Replies Latest reply: Arpit Kapoor, Apr 12, 2012 10:34 PM

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1. Manish-Sharma,

Apr 12, 2012 3:14 AM in reply to Milos2

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The only solution for it is to

1) Uninstall Acrobat
2) Re-install the acrobat using new user account
3) Then update it.

however this are link for your help:-

http://forums.adobe.com/thread/674762?tstart=1
http://helpx.adobe.com/acrobat/kb/troubleshoot-update-errors-acrobat-r eader.html

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2. Arpit Kapoor,

Apr 12, 2012 10:34 PM in reply to Milos2

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After you remove acrobat, Try booting your mahcine in Safe Boot mode first and then enable the root user and try to install Acrobat 9 followed by its updates.

Start in Safe Boot mode | Mac OS X : http://helpx.adobe.com/x-productkb/global/start-safe-boot-mode-mac.htm l
Enable Root user : http://support.apple.com/kb/ht1528

Hope that Helps.

Cheers!!
Arpit

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