We're using InCopy CS5 and we are starting to experience a random issue in that the notes function switches to running the text in all caps. Try as I might, I can't find what is causing this switch. We're using WoodWIng Smart Connection to route copy back and forth, but I don't think that is doing it. It seems that when a given user opens the file, something happens - either it picks up a preference from the InDesign layout it's placed on, or the user accidentally does something (not sure what) and the preference for the notes gets changed. Once changed, it stays. There seems to be no way to switch it back. You can use the menu command to switch off all caps, but you have to do that every time you create a new note, so it's not applying as a global preference. I heard a vague suggestion that it might be something to do with URLs or similar, but I haven't yet found a way to test that appropriately. If anyone has any idea how to stop this - or what is causing it - I'd be most grateful, as shouting at your colleagues isn't the most conducive way to get changes accepted ... Thanks!