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DAR lady
Currently Being Moderated

Screaming about Flash Player installation

Apr 12, 2012 5:19 PM

When I try to install flash player, it starts to download, but when it reaches the 50% mark in the download a message apprears...Bad sector or file C:users\Carol\appdata\local\temp\MSIMG32.dll  the only option I have is to click close and when I do that it stops the installation.  If I leave it alone and let it continue, it will go to 95% and then go no more.

 

What do I do?

 
Replies
  • Chris Campbell
    9,454 posts
    May 4, 2010
    Currently Being Moderated
    Apr 12, 2012 5:24 PM   in reply to DAR lady

    It sounds like you might want to check your hard drive for errors.

     

    http://windows.microsoft.com/en-US/windows-vista/Check-your-hard-disk- for-errors

     

    Let us know if that comes back clean.

     
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  • Chris Campbell
    9,454 posts
    May 4, 2010
    Currently Being Moderated
    Apr 13, 2012 5:23 PM   in reply to DAR lady

    I'll forward this along to the installer team to see if they've come across this before.  Googling shows that you aren't alone with this problem and Flash, I just haven't seen it myself.

     
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  • Chris Campbell
    9,454 posts
    May 4, 2010
    Currently Being Moderated
    Apr 13, 2012 5:28 PM   in reply to Chris Campbell

    Could you also try the steps that Carl lists out in this post?  It helped another user with the same error message.  Please let me know if you don't have a 64 bit OS, I'll get you different links.

     

    http://forums.adobe.com/message/4246284#4246284

     
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  • Currently Being Moderated
    Apr 13, 2012 7:28 PM   in reply to DAR lady
     
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  • Currently Being Moderated
    Apr 13, 2012 7:39 PM   in reply to DAR lady

    DAR lady wrote:

     

    I have 64 bit OS, but it wouldn't let me delete the windows flash folder.  It says I don't have permission, but I am listed as the adminstrator...

    There seems to be a permission problem with these folders; that may also explain why you were unable to install it at all.

     

    Try using Unlocker to remove these folders (after uninstalling Flash Player).

     
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  • Chris Campbell
    9,454 posts
    May 4, 2010
    Currently Being Moderated
    Apr 17, 2012 5:35 PM   in reply to DAR lady

    Now that the folder has been removed, try using the appropriate installer from this link:

     

    Offline Flash Player installers

     
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