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Viewer Builder Error

Apr 12, 2012 8:48 PM

I am getting a strange viewer builder error, and have narrowed it down to occuring because the icons im providing are somehow incorrect.  I just dont know WHY they are incorrect because all I know is that the icons need to be RGB, Flattened, PNG images. However, sometimes this error comes up:

 

Viewer Builder Error:

 

Invalid zip file

Default-Landscape.png not found

Default-Portrait.png not found

Icon-29.png not found

Icon-50.png not found

Icon-72.png not found

 

If I replace the icons with known working icons that i have used in the past then the error goes away. Has anyone come across this error with using bad icons? And in your case did you figure out why your icons were bad?

 
Replies
  • Currently Being Moderated
    Apr 13, 2012 1:03 AM   in reply to Peter 528

    I'll suggest checking the folder names in the targeted files path for special characters.

     
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  • Currently Being Moderated
    Apr 13, 2012 5:42 AM   in reply to Peter 528

    Shot in the dark...did you save them as interlaced.

     

    Bob

     
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