Skip navigation
AadMetz
AadMetz
Currently Being Moderated

Still error update Folio Builder

Apr 12, 2012 10:56 PM

Allright, the Content VIewer is approved by Apple.

Still I got the message that I have to update my Folio Builder (MacOSX, Indd CS5.5)

Installing the Folio builder again doesn't have any effect.

How can I solve this problem?

865 Views   4 Replies   Latest reply: AadMetz, Apr 13, 2012 4:29 AM
 
Replies
  • Adi Ravid
    Currently Being Moderated
    1. Adi Ravid,
    Apr 13, 2012 12:55 AM   in reply to AadMetz
    Report

    Are you updating to the latest build?

     
    |
    Mark as:
  • Johannes Henseler
    Currently Being Moderated
    2. Johannes Henseler,
    Apr 13, 2012 1:31 AM   in reply to AadMetz
    Report

    this is crititcal.

     

    I have the same experience. since this morning, the folio builder panel has a spinning wheel while loading the folios, if I log out, it keeps telling me that there is a new version. this behaviour is new and occured today after machine restart. uninstalling and re-installing both producer tools and folio builder panel got me the spinning wheel again.

     

    Bildschirmfoto 2012-04-13 um 10.26.41.png

     

    I cannot even use this offline.

    When I turn off Wifi the folio builder panel still thinks there is a new version.

     

    someone else experiencing this?

     

    —Johannes

     
    |
    Mark as:
  • Johannes Eckert
    Currently Being Moderated
    3. Johannes Eckert,
    Apr 13, 2012 2:12 AM   in reply to AadMetz
    Report

    Solution

     

    delete local folio caches! (caution. this will also delete all local folios).

     

    go to your user library > Preferences > StageMangaer.[bignumber] > Local Store

    and delete the both folders "#SharedObjects" and "dmp".

     

    (same as fixing error #3115)

     

    this worked for me.

     

    —Johannes

     
    |
    Mark as:
  • AadMetz
    Currently Being Moderated
    4. AadMetz,
    Apr 13, 2012 4:29 AM   in reply to Johannes Eckert
    Report

    Thnx, Johannes,

    This one works

     

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points