Skip navigation
Sujay Shinoda
Currently Being Moderated

Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.

Apr 13, 2012 12:40 PM

Tags: #failed #installer #support #initialize #advisor

My PC got infected with virus and i was using avast, intead of repairing the files it deleted them. so i had to reinstall most of the softwares. but for photoshop i had to use "adobe creative suite cleaner tool" and "adobe support advisor", but though i get this error "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem."  WHAT SHOULD I DO NOW?

 

 

 

 

[edited by host]

 
Replies
  • Currently Being Moderated
    Apr 13, 2012 7:21 AM   in reply to Sujay Shinoda

    Two things to try.  Try another browser, if you used Firefox try IE9, or chrome, or whatever.  Sometimes just trying it again might work as server was busy or there was a gllitch in connection.

     

    Good luck.

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 13, 2012 9:02 AM   in reply to Sujay Shinoda

    Did you actually reinstall your operating system? These issues often occur because your oeprating system is damaged, i.e. the Windows Installer stuff...

     

    Mylenium

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points