Skip navigation
tygeBSL
Currently Being Moderated

Author instance not deployed due to PendingVerification error

Apr 13, 2012 6:27 AM

Tags: #pendingverification

Hi,

 

I just added a new cloud, and it partially work, the dispatcher and publish instance are started and deployed properly, but the author instance is not working.

 

According to the Activiaty logs, it failed because of the following reason:

 

"Your account is currently being verified. Verification normally takes less than 2 hours. Until your account is verified, you may not be able to launch additional instances or create additional volumes. If you are still receiving this message after more than 2 hours, please let us know by writing to aws-verification@amazon.com. We appreciate your patience"

 

How can I force retry to deploy the author instance ?

 

Best regards

 
Replies
  • Currently Being Moderated
    Apr 13, 2012 8:02 AM   in reply to tygeBSL

    Hi,

     

    This error occurs with newly created Amazon AWS accounts or after a long period of none activity.

     

    We suggest stopping the CQ cloud that encountered this error and starting a new CQ cloud from scratch.

     

    We apologize for any inconvenience, and thank you for your patience.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points