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probblem printing to file in FM8

Apr 13, 2012 12:15 PM

Tags: #fonts #pdf #framemaker_8 #adobe_createpdf_desktop_printer #fm8

I have FM8 installed on two computers. The main computer, one which I use daily and which is being updated automatically, and a secondary one which is rarely turned on. In FM8 on the main computer, I now experience a problem which is new, I cannot print to file, and when I print to PDF, large portions of the text, usually after a font change, like from Italics to Roman, disappear from the resulting PDF. This does not occur on the secondary machine which functions as it always did.


I had Acrobat pro 9 on the main computer, and Acrobat Pro 8 on the secondary. Updating to Acrobat X on the main computer, did not change the situation.


Obviously, FM8 on the main computer has been corrupted in some fashion. The software works as it always did, but I simply cannot use it to generate PDFs any more. the question is this:


What could have corrupted the program and how I can repair it?


Any help would be much appreciated.

  • Currently Being Moderated
    Apr 13, 2012 12:26 PM   in reply to matanya

    Is it an XP machine? There an MS hotfix for this issue with PDFs - search the FM forum for the link

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  • Currently Being Moderated
    Apr 13, 2012 12:53 PM   in reply to matanya

    that's probably the issue - run the hotfix & let us know if it solved it

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