Copy link to clipboard
Copied
Today (April 14, 2012) I installed the new Adobe Flash v. 11.2.202.233 on four computers (several Mac and several PC/Windows).
Eveything went fine except that Firefox does not seem to have the new Flash on any of the Windows PC's (it worked fine on Mac). That is, when I go to the Adobe test page (http://www.adobe.com/software/flash/about/), it is reporting that Firefox is using the immediately prior version 11.2.202.228. However, all other Windows browsers (e.g., Opera, IE, etc.) all report the correct version on that test page.
And I checked Windows Programs and Updates and it shows version 11.2.202.233 installed.
So, why is Firefox 11 showing the old version? Anyone have any ideas and hopefully a fix?
Adobe, you should fix this.
Evan Katz (EKatz at CrawfordVentures.com)
Reboot your machine!
The new version shows in IE straight away. Strangely, if you check your installed add-ons in Firefox immediately after installing a new version, it shows both the old and new versions. A reboot removes the old version, leaving the newest one to take precedence!
Exactly the same thing happened to me. It even showed the latest version in 'uninstall programs', so I knew it was properly installed and a reboot was probably required.
Copy link to clipboard
Copied
Reboot your machine!
The new version shows in IE straight away. Strangely, if you check your installed add-ons in Firefox immediately after installing a new version, it shows both the old and new versions. A reboot removes the old version, leaving the newest one to take precedence!
Exactly the same thing happened to me. It even showed the latest version in 'uninstall programs', so I knew it was properly installed and a reboot was probably required.
Copy link to clipboard
Copied
Unbelievable! Even after 30+ years using computers, and having once been a Contributing Editor of Personal Computing magazine, it never even occurred to me to reboot the PC!
Although, who would ever imagine that a browser plug-in would require a system-wide reboot! Indeed, with Opera and IE showing the new Flash version -- and with prior Flash updates showing the correct version right away on Firefox -- it never crossed my mind to reboot today.
Also, hey Adobe, why not advise users, when they install Flash, that they will need to do a reboot before Firefox uses and/or shows the correct new version!
Thank you, Steve, for solving this mystery and taking the time to post the answer!
Copy link to clipboard
Copied
I didn't need to reboot my computer, but I see in the FlashInstall.log file that the ActiveX and the plugin did not update at the same time. It is possible that the plugin waited with the update until I closed Firefox?