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Can't publish

Apr 14, 2012 4:47 PM

When trying to publish my first site I get the error messages:

 

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An unknown authentication error has occurred using your AdobeID (AUTH_UNKNOWN_ERROR)

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Muse will now shut down.

 

Assert:"closing dialog canvas that isn't frontmost.

Closing:

AIRDialogWindow2259.PASHonAIRApplicationSkin2310.contentGroup.Publishi ngDialog2258 Frontmost:

AIRDialogWindow2372.PASHonAIRApplicationSkin2374.contentGroup.AlertCan vas2371"

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and the app closes.

 

However I can export to html without a problem. Has this something to do with being logged into an Adobe Muse site?

 
Replies
  • Currently Being Moderated
    Apr 15, 2012 8:30 AM   in reply to Jerry Klaimon

    I found switching users from the preferences in the edit menu fixed similar for me.

     

    J

     
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  • Currently Being Moderated
    Apr 15, 2012 9:25 AM   in reply to Jerry Klaimon

    Select Deactivate Muse from the Help menu. Check the box in the dialog. Hit the Quit button. Relaunch and Muse will ask for your Adobe ID again. Once you login Muse will be reactivated and Publish will work again.

     

    Sorry for the inconvenience.

     
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  • Currently Being Moderated
    Apr 16, 2012 3:23 AM   in reply to Jerry Klaimon

    have you tried creating a new trial site?

     
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