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ichimitch
Currently Being Moderated

Flash Player freezes after a few seconds of playing

Apr 15, 2012 3:42 AM

Adobe Flash Player freezes after playing for a few seconds.

It does this in both Mozilla Firefox and in Google Chrome.

It does this regardless of how much of the file has been buffered

(it's not just pausing and waiting for buffer)

 

I have the latest version of Adobe Flash Player installed.

I have the latest version of Mozilla Firefox installed.

I have the latest version of Google Chrome installed.

 

I've tried uninstalling and reinstalling Adobe Flash Player.

I've tried disabling hardware accelleration.

I've tried increasing the buffer size.

I've tried setting the buffer to 0

I've tried clearing the appdata cache


 
Replies
  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Apr 20, 2012 5:19 PM   in reply to ichimitch

    Does it only freeze with video?

     

    Do either of these test videos work?

     

    Test 1

     

    Test 2

     
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  • Currently Being Moderated
    Aug 17, 2012 10:20 AM   in reply to Chris Campbell

    Hello,

     

    I am having the same problem as the original poster.  I am running Windows XP, the latest version of Firefox, and the latest version of Flash.  I tried your test videos.  Test 1 worked.  Test 2 did not.  I need to resolve this problem as fast as possible, so any information about what makes these videos different, and what I should do from here, would be greatly appreciated.  Thanks! 

     
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Aug 17, 2012 5:32 PM   in reply to fourstrings411

    fourstrings411,

    Could you give our 11.4 beta release a try to see if that resolves the playback problem?  If it does not, please see this FAQ for other possible solutions.  In particular, look towards the bottom for instructions on rolling back versions or disabling protected mode.

     

    How do I troubleshoot Flash Player's protected mode for Firefox?

     

    Thanks,

    Chris

     
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