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fletcherrichmond
Currently Being Moderated

drop shadow causes freeze in illustrator

Apr 14, 2012 10:58 PM

Tags: #illustrator #problem #cs5

Illustrator 10.0.2 freezes up when I try to apply a drop shadow to text. I am on Mac OS 10.6.8. 24GB ram.

 
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  • Currently Being Moderated
    Apr 15, 2012 1:21 AM   in reply to fletcherrichmond

    What's the document size and DPI? What is your raster DPI setting in the effects menu? What teh size of the shadow? You're simply running out of memory due to excessive settings.

     

    Mylenium

     
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  • Currently Being Moderated
    Apr 15, 2012 1:39 AM   in reply to fletcherrichmond

    Hi,

     

    Try applying the drop shadow on the text in the blank new document and check.

     

    Also Go to Illustrator menu-->preferences-->plugin and scratch disk

     

    Change the "Primary" and "Secondary" to "Mac HD" and then check

     
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  • Currently Being Moderated
    Apr 15, 2012 2:53 AM   in reply to fletcherrichmond

    Fletcher,

     

    I wonder whether it is too late to upgrade to 10.0.3.

     
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    Apr 15, 2012 1:45 PM   in reply to fletcherrichmond

    ^Try a new user account see whgat happens?

     
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  • Currently Being Moderated
    Apr 15, 2012 2:52 PM   in reply to fletcherrichmond

    Fletcher,

     

    You might try  to Move the folder with Illy closed. That will reset the preferences; it is reversible so you can get your custom settings back.

     
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  • Currently Being Moderated
    Apr 16, 2012 1:57 AM   in reply to fletcherrichmond

    You are welcome, Fletcher.

     

    I believe it is better to just leave it where it is, then.

     

    I have no clue what the update does/did and what you are missing, if anything.

     
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