The installer only crashes when it updates.  I had uninstalled Flash altogether and installed the latest version clean, I'm still waiting for a new update to see if it still crashes.  When I install clean, the installer is fine, it's only when flash wants to update that the installer crashes.

One other thing:  I just went to Control Panel to look in the Flash Player settings.  I have IE8 and Firefox on my computer.  When I installed Flash for IE, the update settings in the Advanced tab in the Control Panel item for Flash showed 3 choices: Automatic, Let me choose, and Never Check.  When I installed Flash for Firefox, those options got scrunched together so the Let me choose item no longer appears.  Let me choose is how I would like my update settings, so what do I have to do to get it back?  Uninstall Flash again, install it for IE clean, but leave flash for Firefox uninstalled so I can regain my choice of settings?  I've noticed this has happened twice already, both times the update options got scrunched together after I installed Flash for Firefox so the Let me choose option no longer appears.  I'll send you a screenshot.       -kd5-

Screenshot was sent.

As an experiment I decided to uninstall both the Adobe Flash Player 10 Plugin and the Adobe Flash Player 11 ActiveX Control, and try installing Flash for Firefox first, then Flash for IE, and see what happens with the Update options.  First, the Adobe Flash Player 11 ActiveX uninstall generated the Installer/Uninstaller crash as described above, the Plugin uninstall was clean.  Secondly, the Firefox Flash is the one that scrunched the update options together so that the Notify me option disappeared.  The install of Flash for IE went well, no crashes, and it spread the update options back out so that they appear normally now.  In conclusion, it appears as if you have problems with both the Flash for IE and the Flash for Firefox, different problems to be sure, but problems just the same.  Both of these on Windows XP Home Edition, SP3, IE8, all updates.  And no, I have no interest in upgrading to Windows 7.       -kd5-

I just did a clean install of both Flash for IE and Flash for Firefox, as stated in my last post..  Adobe chose the version of Flash for Firefox that was installed (v10.3.183.19), I didn't.  I already have the latest legitimate version of Flash for IE (v11.2.202.235), just clean installed, Adobe chose that version for me as well.       -kd5-

I'm using Firefox v3.6.28 because I HATE the minimalist look and redesign of later versions (including the minimalist look of IE9).  Firefox v3.6.28 was just released March 8th, 2012.  If Adobe decided they didn't want to support this version of Firefox any longer, it's an injustice that needs to be addressed by Adobe.

Regarding clearing the IE8 cache then trying again, the only problem I was having with Flash for IE was the corrupted Installer/Uninstaller while updating.  The version of Flash for IE as reported by the site was correct, it was Flash for Firefox that was reported incorrectly.  I've since clean-installed both Flash for Firefox, then Flash for IE, everything seems to be fine now, but I won't know about the Installer/Uninstaller glitch until Flash needs to update again.       -kd5-

Just had a flash player update, got the same Installer/Uninstaller error.  I swear that either you people just don't care enough to find and fix the problem, or your software developers don't have a clue what the problem is and have no idea how to fix it.  This has been going on for WAY too long.  Maybe Adobe needs to hire new or better software developers.

In addition to that, just yesterday I tried to uninstall & reinstall flash on my wife's computer (flash audio and video are skipping and terribly out of sync on her computer or video hangs while audio stutters (relatively fresh install of Windows XP SP3, all updates, clean), and I couldn't even get flash to reinstall, got some kind of certificate authentication error and had to download the full install to get it back on her computer.  So now the site I would normally go to to get flash is fubar'd until Adobe can get their site certificate in order.

What is it with you people?  I'm getting really tired of messing with this, as are alot of other people as evidenced by this thread..       -kd5- 

Got another update (to 11.3.300.268) this morning, this time it was "Adobe Flash Player Installer/Uninstaller 11.3.r300 has encountered an error and needs to close.  We are sorry for the inconvenience."

I don't think anyone from Adobe is even reading this thread anymore.       -kd5-

chucky1382 wrote:

 

Do you have a virus scan on them? Try disabling it and then running the install. That's what I've been doing recently and haven't had any issues. I know not a fix to it but at least it resolves the annoyance. Hope it helps.

Sure, I can disable my antivirus but I'd rather not, I'd rather Adobe just resolved the issue with their software.        -kd5-

I appreciate that you believe you have resolved this issue.  Will it come through the normal update cycle?  Or do we have to manually seek out and install it?  The reason being: there are probably a great deal of people out there who never even thought to come here to find out what the problem was, let alone what to do about it.  It would be nice if everyone, regardless of their technical proficiency (or whether or not they had the wherewithal to find this thread), could get this update through the normal update cycle.       -kd5- 

I hate to tell you but your problems are NOT resolved.  Just got a Flash update this morning on my main computer to 11.3.300.271, as baggage I also received the "Adobe Flash Player Installer/Uninstaller 11.3.r300 has encountered an error and needs to close.  We are sorry for the inconvenience." 

Getting kind of tired of this.       -kd5-