Skip navigation
Currently Being Moderated

Merge to HDR fails and returns to normal "no picture loaded" screen

Apr 15, 2012 9:30 PM

Tags: #bug_report #cs6_beta

CS6 Beta    Windows XP service pack 3 ,...4 gig  memory installed,..Nvidia 8800GTS    768 mg

 

If I select 3, 5, 7or 9 pictures in the bridge then go to tools ,..merge to HDR,... the pictures start loading one by one. After the merge to HDR layer comes up at the bottom right, I get a few load bars in the screen .Then the picture layers ( on the right) highlight one by one form bottom to top. Then the "crop bar" loads in the center of the screen. After that all the layers disappear and the screen looks like I just started CS6 Beta with nothing loaded. If I repeat the attempt without rebooting It fails loading the third picture and returns as thought nothing was loaded. If I try again it fails immediately. If I reboot it goes almost all the way. When it works , the next thing to happen would have been the merged picture in the Merge to HDR window. So it fails immediately before the final window. Each try makes it fail sooner as thought there is no memory left. Any ideas??

 

Some picture groups work most of the time and some fail most of the time. All test picture groups are shot 1 ev apart and the same F/stop with a tripod

I have tried from the mini bridge and the automate Merge to HDT Pro directly in PS6 Beta

 

If the Merge to HDR Pro works,...The Local Adaption tab failsto do anything ( the important one), and the Custom Presets tab fails (do nothing). The Equalize Histogram, Exposture and Gamma and the hight tabs all work.

 

 

System info

Adobe Photoshop Version: 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00) x32

Operating System: Windows XP 32-bit

Version: 5.1 Service Pack 3

System architecture: Intel CPU Family:6, Model:15, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2, SSE3

Physical processor count: 2

Processor speed: 2930 MHz

Built-in memory: 3070 MB

Free memory: 2491 MB

Memory available to Photoshop: 1702 MB

Memory used by Photoshop: 80 %

Image tile size: 128K

Image cache levels: 4

OpenGL Drawing: Enabled.

OpenGL Drawing Mode: Basic

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: False.

OpenGL Allow Old GPUs: Not Detected.

Video Card Vendor: NVIDIA Corporation

Video Card Renderer: GeForce 8800 GTS/PCI/SSE2

Display: 1

Display Bounds:=  top: 0, left: 0, bottom: 1200, right: 1600

Video Card Number: 1

Video Card: NVIDIA GeForce 8800 GTS

OpenCL Unavailable

Driver Version: 6.14.11.9745

Driver Date: 20100403225531.000000-000

Video Card Driver: nv4_disp.dll

Video Mode: 1600 x 1200 x 4294967296 colors

Video Card Caption: NVIDIA GeForce 8800 GTS

Video Card Memory: 640 MB

Video Rect Texture Size: 8192

Serial number: Tryout Version

Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6\

Temporary file path: C:\DOCUME~1\Jake\LOCALS~1\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

  C:\, 1.36T, 1.12T free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Required\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Plug-ins\

Additional Plug-ins folder: not set

 

Installed components:

   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

   ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997

   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012

   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  

   AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052

   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471

   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1642  

   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661

   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661

   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661

   adobe_caps.dll   Adobe CAPS   5,0,10,0  

   AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997

   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

   aif_core.dll   AIF   3.0   62.490293

   aif_ocl.dll   AIF   3.0   62.490293

   aif_ogl.dll   AIF   3.0   62.490293

   amtlib.dll   AMTLib   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000

   ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997

   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

   Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997

   BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997

   boost_date_time.dll   DVA Product   6.0.0  

   boost_signals.dll   DVA Product   6.0.0  

   boost_system.dll   DVA Product   6.0.0  

   boost_threads.dll   DVA Product   6.0.0  

   cg.dll   NVIDIA Cg Runtime   3.0.00007  

   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287

   CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997

   data_flow.dll   AIF   3.0   62.490293

   dvaaudiodevice.dll   DVA Product   6.0.0  

   dvacore.dll   DVA Product   6.0.0  

   dvamarshal.dll   DVA Product   6.0.0  

   dvamediatypes.dll   DVA Product   6.0.0  

   dvaplayer.dll   DVA Product   6.0.0  

   dvatransport.dll   DVA Product   6.0.0  

   dvaunittesting.dll   DVA Product   6.0.0  

   dynamiclink.dll   DVA Product   6.0.0  

   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082

   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433

   filter_graph.dll   AIF   3.0   62.490293

   hydra_filters.dll   AIF   3.0   62.490293

   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

   image_compiler.dll   AIF   3.0   62.490293

   image_flow.dll   AIF   3.0   62.490293

   image_runtime.dll   AIF   3.0   62.490293

   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923

   libeay32.dll   The OpenSSL Toolkit   0.9.8g  

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  

   LogSession.dll   LogSession   2.1.2.1640  

   mediacoreif.dll   DVA Product   6.0.0  

   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174

   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

   msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0  

   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

   msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4  

   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop CS6   CS6  

   Plugin.dll   Adobe Photoshop CS6   CS6  

   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   3.0.0.383  

   PSArt.dll   Adobe Photoshop CS6   CS6  

   PSViews.dll   Adobe Photoshop CS6   CS6  

   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082

   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082

   shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300  

   ssleay32.dll   The OpenSSL Toolkit   0.9.8g  

   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

   TfFontMgr.dll   FontMgr   9.3.0.113  

   TfKernel.dll   Kernel   9.3.0.113  

   TFKGEOM.dll   Kernel Geom   9.3.0.113  

   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24

   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112

   wu3d.dll   U3D Writer   9.3.0.113  

 

 

Required plug-ins:

 

   Accented Edges 13.0

   Adaptive Wide Angle 13.0

   ADM 3.11x01

   Angled Strokes 13.0

   Average 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Bas Relief 13.0

   BMP 13.0

   Camera Raw 7.0

   Chalk & Charcoal 13.0

   Charcoal 13.0

   Chrome 13.0

   Cineon 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Clouds 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Collada 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Color Halftone 13.0

   Colored Pencil 13.0

   CompuServe GIF 13.0

   Conté Crayon 13.0

   Craquelure 13.0

   Crop and Straighten Photos 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Crop and Straighten Photos Filter 13.0

   Crosshatch 13.0

   Crystallize 13.0

   Cutout 13.0

   Dark Strokes 13.0

   De-Interlace 13.0

   Dicom 13.0

   Difference Clouds 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Diffuse Glow 13.0

   Displace 13.0

   Dry Brush 13.0

   Eazel Acquire 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Embed Watermark 4.0

   Entropy 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Extrude 13.0

   FastCore Routines 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Fibers 13.0

   Film Grain 13.0

   Filter Gallery 13.0

   Fresco 13.0

   Glass 13.0

   Glowing Edges 13.0

   Grain 13.0

   Graphic Pen 13.0

   Halftone Pattern 13.0

   HDRMergeUI 13.0

   IFF Format 13.0

   Ink Outlines 13.0

   JPEG 2000 13.0

   Kurtosis 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Lens Blur 13.0

   Lens Correction 13.0

   Lens Flare 13.0

   Liquify 13.0

   Matlab Operation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Maximum 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Mean 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Measurement Core 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Median 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Mezzotint 13.0

   Minimum 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   MMXCore Routines 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Mosaic Tiles 13.0

   Multiprocessor Support 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Neon Glow 13.0

   Note Paper 13.0

   NTSC Colors 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Ocean Ripple 13.0

   Oil Paint 13.0

   OpenEXR 13.0

   Paint Daubs 13.0

   Palette Knife 13.0

   Patchwork 13.0

   Paths to Illustrator 13.0

   PCX 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Photocopy 13.0

   Photoshop 3D Engine 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Picture Package Filter 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Pinch 13.0

   Pixar 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Plaster 13.0

   Plastic Wrap 13.0

   PNG 13.0

   Pointillize 13.0

   Polar Coordinates 13.0

   Portable Bit Map 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Poster Edges 13.0

   Radial Blur 13.0

   Radiance 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Range 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Read Watermark 4.0

   Reticulation 13.0

   Ripple 13.0

   Rough Pastels 13.0

   Save for Web 13.0

   ScriptingSupport 13.0

   Shear 13.0

   Skewness 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Smart Blur 13.0

   Smudge Stick 13.0

   Solarize 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Spatter 13.0

   Spherize 13.0

   Sponge 13.0

   Sprayed Strokes 13.0

   Stained Glass 13.0

   Stamp 13.0

   Standard Deviation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Sumi-e 13.0

   Summation 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Targa 13.0

   Texturizer 13.0

   Tiles 13.0

   Torn Edges 13.0

   Twirl 13.0

   Underpainting 13.0

   Vanishing Point 13.0

   Variance 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Variations 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Water Paper 13.0

   Watercolor 13.0

   Wave 13.0

   WIA Support 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   Wind 13.0

   Wireless Bitmap 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00)

   ZigZag 13.0

 

Optional and third party plug-ins: NONE

 

Plug-ins that failed to load: NONE

Flash:

   Mini Bridge

   Kuler

Installed TWAIN devices: NONE

 
Replies
  • Currently Being Moderated
    Apr 16, 2012 11:20 AM   in reply to All Names Taken

    Hi A.N.T.

    Would you please try lowering the amount of memory you're allowing Photosop to use?

     

    Edit > Preferences > Performance: Let Photoshop use 50%.

    Restart Photoshop.

    Run Merge to HDR from Bridge.

     

    Thanks!
    Meredith

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 16, 2012 3:22 PM   in reply to All Names Taken

    A.N.T.

    Thanks for the quick reply.

    There are some 32-bit XP-specific issues we're addressing before shipping that are related to memory.

    I'm pretty sure that's the issue you're running into. I'm sorry for the trouble it's causing you.

     

    Here are some suggestions to work around the issue. In the meantime, we'll work on helping XP-32 & Photoshop play nicely.

    • Try a different memory setting (65%-ish. Try to give Photoshop ~1G and leave the rest to the system). Restart.
    • Quit unnecessary applications.
    • Try quitting Bridge and running Merge to HDR from File > Automate > Merge to HDR
    • Other things to test out in the Performance Preference panel

             •  Try a larger or the largest Tile Size - you've got it set to smallest. Not sure which is better for this case.

             •  Try lowering History States to 5.

     

     

    Other, less likely, suspects:

    • Corrupt prefs: Reset preference file: http://forums.adobe.com/message/4209421#4209421
    • Same-named drive: Be sure there is no other directory is named identically to a folder in the Photoshop app path.
    • Conflict with "Open Documents as Tabs = OFF" Prefrence (Interface) setting.

     

    Please let us know what ends up working best for your system.

    Thanks,

    Meredith

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points