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Effieleee
Currently Being Moderated

Some of the cross-references lost in PDF

Apr 15, 2012 11:05 PM

Tags: #conversion_error

When converting Word to PDF using PDF maker,  some(not all) of the cross-references are lost.

The cross-references in the body text(link to some place in the same document) that are within the sentences are converted as normal text with no links.

The numbers links to certain pages are disabled, either.

Only several cross-references with the name of the headings linking to the corresponding headings are with links.

I am quite confusing.

I am using Word 2003 in Windows XP, and the Acrobat X pro Trial.

I am applying to our boss to buy Acrobat X pro. But if this problem cannot be solved, I don't know if it worth the money or if my boss will permit the purchase.

 

So I want to know if this is the problem of word or acrobat? or the improper settings of mine(I use the default settings actually)? How to solve this? Please help~

 
Replies
  • Currently Being Moderated
    Apr 16, 2012 3:00 AM   in reply to Effieleee

    Hi,

     

    I also use Acrobat X and for me all the cross-references work fine after converting Word Doc to PDF. Could you share the source Word file in which you are facing this issue? I can try to reproduce it at my end.

     

    Thanks,

    Love

     
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  • Currently Being Moderated
    Apr 22, 2012 11:34 PM   in reply to Effieleee

    Hi,

     

    You can send me the doc file on lbisht@adobe.com. I will look into the issue.

     

    Thanks,

    Love Bisht

     
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