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NathanLutz
Currently Being Moderated

No startup profiles

Apr 16, 2012 6:46 AM

Dear all

 

I am using Win7 x64 and installed Adobe Creative Suite Standard CS 5.5. Everything works fine except the Illustrator.

When I open it and select File -> New Document a message appears: Can't locate startup profiles.

 

Can anyone help me with this?

 

TIA

 
Replies
  • Currently Being Moderated
    Apr 16, 2012 6:50 AM   in reply to NathanLutz

    Please post in the Illustrator forum. This forum is for suite specific issues only.

     

     

     

    Bob

     
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  • Currently Being Moderated
    Apr 16, 2012 7:51 AM   in reply to NathanLutz

    Check this link, tthe topic is already discussed

     

    http://forums.adobe.com/message/3095622

     
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  • Currently Being Moderated
    Apr 17, 2012 3:01 AM   in reply to NathanLutz

    The following folder needs Read & Write access:

    Macintosh HD:Users:(Your User Name):Library:Application Support:Adobe:Adobe Illustrator CS5

     

    You can change this access by selecting "Get Info" on this folder, then adjust the Sharing & Permissions options so everyone can Read & Write.

     

    NOTE: This addresses the startup profiles only; crashing on quit is a separate issue.

     

    -===================================

     

    and as BOB said post the issue on Illustrator forums

     
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