Skip navigation
Currently Being Moderated

No startup profiles

Apr 16, 2012 6:46 AM

Dear all


I am using Win7 x64 and installed Adobe Creative Suite Standard CS 5.5. Everything works fine except the Illustrator.

When I open it and select File -> New Document a message appears: Can't locate startup profiles.


Can anyone help me with this?



  • Currently Being Moderated
    Apr 16, 2012 6:50 AM   in reply to NathanLutz

    Please post in the Illustrator forum. This forum is for suite specific issues only.





    Mark as:
  • Currently Being Moderated
    Apr 16, 2012 7:51 AM   in reply to NathanLutz

    Check this link, tthe topic is already discussed


    Mark as:
  • Currently Being Moderated
    Apr 17, 2012 3:01 AM   in reply to NathanLutz

    The following folder needs Read & Write access:

    Macintosh HD:Users:(Your User Name):Library:Application Support:Adobe:Adobe Illustrator CS5


    You can change this access by selecting "Get Info" on this folder, then adjust the Sharing & Permissions options so everyone can Read & Write.


    NOTE: This addresses the startup profiles only; crashing on quit is a separate issue.




    and as BOB said post the issue on Illustrator forums

    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points