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tallhat_chris
Currently Being Moderated

Illustrator CS5.1 is crashing on *every save*

Apr 16, 2012 10:34 AM

Tags: #illustrator #save #crash

Any idea why this is? I've just upgraded to CS5.1 from CS4.

Illustrator CS4 used to crash a bit with complex files, and i thought CS5.1 would resolve this but it's a lot worse! i can't save *any* file. i can open the application and open files but it crashes out completely when i try and save (no file appears in finder). I'm on mac 10.6.8

The other CS5.5 applications seem ok so far. Illustrator is very problematic though.

 
Replies
  • Currently Being Moderated
    Apr 16, 2012 11:10 AM   in reply to tallhat_chris

    Can you provide a sample .ai file?

     

    Just to see if it has anything to do with the files you're dealing with.

     
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  • Currently Being Moderated
    Apr 16, 2012 11:15 AM   in reply to tallhat_chris

    Do you have any font management software like suitcase fusion , or might be you had it once?

     

    Where are you trying to save the file ...have you checked on a different location?

     
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  • Currently Being Moderated
    Apr 16, 2012 11:25 AM   in reply to tallhat_chris

    Yes , font could be the issues ,

     

    You can disable those font from the font book and check.

     

    Can you check saving the blank Illustrator File without ant content?

     

    Also can you provide the crash log , copy and paste teh crash log on pastebin.com  and put the link here.

     
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  • Currently Being Moderated
    Apr 16, 2012 11:32 AM   in reply to tallhat_chris

    try and change the plugin and scratch disk from  Preferences , to Mac HD and the restart Illustrator and check.

     
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