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vieji21
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Can't see the changes I made in the document.

Apr 16, 2012 7:46 PM

Two days ago I made a lot of changes to my document (highlight, annotation and comments).

Now I can't see those changes and I open the document with the same app.

What can I do to recover my work?

Thanks..

 
Replies
  • Currently Being Moderated
    Apr 16, 2012 8:29 PM   in reply to vieji21

    Veiji21,

    What app did you use to open the PDF originally and send to Adobe Reader? We've discovered that some apps are sending the file as "Read Only" and I'd like to rule out this possibility. Additionally, can you please send the file to pawibbel@adobe.com so I can make sure it's not something specific to the PDF you're editing?

     

    Thank you!

     

    Pat

     
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  • Currently Being Moderated
    Apr 18, 2012 8:27 AM   in reply to vieji21

    After exchanging emails with vieji21, we were able to reproduce the problem. We are working on a fix and hope to have it in a release soon. Thank you for reporting the issue and I apologize for the bug =).

     
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