I have Premiere Elements 10. I bought a Peachpit training dvd and on there it shows the APE Welcome Screen with a section at the bottom where you can sign in with your Adobe ID and then see a personal url, an update on online storage etc. When I open my software up, this Adobe ID section is not there on my Welcome Screen. I have an Adobe ID and I would love to link it to APE to make the most of the online storage and back-up. I am in the UK - is this the problem? Sorry if this is a bit basic, but all thoughts welcome!
Moving this discussion to the Premiere Elements forum. If the users here are unable to help you may also want to consider contacting our support team. They can assist you if it ends up being an account management issue.
You can also log in from the main interface of the program. In the edit workspace, look for the "Sign In" link at the top of the interface.
Thoug if you can't see the sign-in area on the Welcome Screen, you may already be logged in...
Many thanks for taking the time to answer. Alas, I cannot sign in on the main interface either. In the video tutorial, it shows this but, again, no sign of it when I go in. I'll try to contact support and see what happens. Thanks again.
Your e-mail address seems to indicate you are in the UK.
It's quite possible that Photoshop.com is not available there -- something Adobe should have advised you of when you first contacted them!
Europe, Middle East and Africa