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alagir.ti
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"submit" e-mail button

Apr 18, 2012 12:29 PM

when I startet the first time the LCD and I created a test form with a "submit" e-mail button with a test e-mail address.

after the tests, I created a new real form with the same attributes like the test.

just in the e-mail button I put the correct e-mail address.

problem: after the distribution - the form is filled out by a user and he pressed the submit button - the e-mail goes to the wrong address

-whatever I tried - it's always the test e-mail adress in the answered form - and I don't no where I can change

 

can somebody tell me how I can change this ?

 
Replies
  • Currently Being Moderated
    Apr 19, 2012 1:40 AM   in reply to alagir.ti

    Is your form deployed on any server? If so, make sure that the form is not cached anywhere.

     

    If nothing works, just rename your file.

     

    Nith

     
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  • Currently Being Moderated
    May 2, 2012 1:23 PM   in reply to alagir.ti

    how was the form copied from original one?

    You might want to check if there's script on the form apart from the email submit button.

    since the same action can be triggered by the script, it could be over riding the button's settings.

     
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  • Currently Being Moderated
    May 3, 2012 12:16 PM   in reply to alagir.ti

    Make sure your test email is not embeded to the field.

     

     

    Below is a very helpfull site, check it out, there are a lot of sample code that might help:

     

    http://www.assuredynamics.com/index.php/code-solutions/

     
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  • Currently Being Moderated
    Oct 19, 2012 10:03 AM   in reply to alagir.ti

    Open Acrobat on your machine, go to Edit / Preferences / Identity and change the info.  Distribute the form with the new email address and then change the preference / identity back to the email you use for testing.  Livecycle apparently hands off the form to Acrobat to finish the distribution and utilizes the preference data.   This needs fixing from a Livecycle position.

     
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  • Currently Being Moderated
    Nov 6, 2012 11:59 AM   in reply to alagir.ti

    I have the exact problem. I have yet to be able to solve.

     
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  • Currently Being Moderated
    Nov 6, 2012 11:59 AM   in reply to edudba

    STOP sending email to this account - STOP

     

    Thanks

     
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