station_one wrote:
ashleykaryl wrote:
Perhaps I'm missing something and it will suddenly hit me like a bolt of lightning but so far I'm almost completely indifferent to Photoshop CS6…
ACR 7.x is worth the upgrade.
Well it might have been if you could not get PV2012 with Lightroom 4 for just US$149
station_one wrote:Trevor.Dennis wrote:
So get ready for another 1.7Gb download…
Personally, I want the box with a DVD in it. One thing is to download a beta and another to upgrade to a GM version via download.
Using the DL means you have immediate access (well depending on your connection speed), and you never have to worry about losing your DVD. It's like Cloud storage, which means we all get the same download from the same place…
So why do people outside of America have to pay nearly TWICE as much?
Seriously. Will somebody answer this?
Re: So why do people outside of America have to pay nearly TWICE as much?
I doubt there's an easy answer to that question when one has to consider export/import fees, legal restrictions, taxes, currency valuation, et al.
I don't like having to pay what I consider an excessive price for European-sourced software due to currency exchange rates either, but I do it anyway because the software is going to save me a lot of time.
Like Photoshop in America, there is some great software produced by software engineers in other countries. I value their skills and want them to be compensated appropriately. Their software is making my efforts so much easier and allowing me to do better work, quicker.
When people complain about the cost of software in person to me, I usually tell them, "Well, write your own. In about ten years when your version has caught to to current levels, maybe you'll appreciate it more."
Trevor.Dennis wrote:
station_one wrote:
ashleykaryl wrote:
Perhaps I'm missing something and it will suddenly hit me like a bolt of lightning but so far I'm almost completely indifferent to Photoshop CS6…
ACR 7.x is worth the upgrade.
Well it might have been if you could not get PV2012 with Lightroom 4 for just US$149
Yes and if you've already purchased the cheaper upgrade to Lightroom as I have done CS6 becomes even less interesting.
So why do people outside of America have to pay nearly TWICE as much?
maybe adobe is a racist company, who knows.. : DDD
no explanation/answers exist to serious questions on this site. just like this one with a critical bug for several years now - http://forums.adobe.com/message/4352040#4352040
it's just.. the way it works around here I guess. I'm here for a short time to find it our (till my beta expires)
(...)
George, myself, and other mystified offshore customers, are using the relevant exchange rates to work out the difference in price between the US and our own particular countries. I can order other goods from overseas and pay with my NZ Mastercard, and I obviously use my NZ Mastercard while overseas myself. What I see in my account is the amount with that day’s exchange rate taken into account. In fact, to order Adobe products online, I have to use the Australian Adobe store, which charges my NZ Mastercard in Oz dollars according to the exchange rate.
It is not rocket science, and it works in an obvious and predictable way.
I wonder how US State tax is worked out for online orders? If a UK customer took VAT and import duty into account, it still wouldn’t come close to the price they actually pay, and it is same here with our GST.
AFAICT it is pure profiteering from a company that has a market monopoly because nothing else comes close to Photoshop, and it leaves a very bad taste in your mouth. Especially as no Adobe representative will even try to justify it.
Hi Trevor:
Adobe does charge state sales tax on everything, but that certainly doesn't equal a doubling in price or anywhere close. In my case it is 8.25%.
Have you checked into whether or not there are import/export fees involved? I haven't but my curiosity is aroused now and I, like you and others, want to know more.
BTW, my comment wasn't aimed at you; just want you to know that. :-)
I am pretty sure there would be no import duties on electronic goods. Just for the sake of comparison the Mac App Store seems to charge much the same price for apps sold in the UK as it does in the US. For example Pixelmator costs £20.99 in the UK or $29.99 in the US. At today's exchange rate £20.99 = $33.84, so it currently appears to be cheaper in the UK.
George, thanks for the link. Very interesting, but it does not explain anything — just confirms the problem. I can't even try to get round it by sourcing overseas, because my copy of CS5 was bought from the Oz online store, and I would not qualify for the upgrade discount anywhere else. So people like myself are completely at the mercy of Adobe's rip-off policy. When you Google the problem, a lot of people use the situation as an excuse to buy pirated versions. I wonder if Adobe took that into account with the reduction in cost for Lightroom 4 — a lot more people will stay legal at US$149, and Adobe might even come out ahead.
When you add Adobe's new single version upgrade policy to their offshore price hikes, it looks more and more like Adobe's marketing team and Board have a cynical disregard for their customers. Shame on them!
"more and more like Adobe's marketing team and Board have a cynical disregard for their customers"'
well I don't know..seems a bit disingenuous to single out Adobe here..what do you think Apple will
charge for Mountain Lion later on this year now that most everyone is immersed in their cloud?
Software monopolies have been around for ages...simply drop their products if they do not
enhance your life or the lives of your loved ones or your customers..
Adobe's senior Management really do need to read some of the comments in photographic and design-oriented websites to see the degree of anger and animosity, towards the Corporation as a whole, which is being expressed about the overseas pricing by their European, Australian and South African customers in particular.
No company can afford to ignore something as potentially damaging as the groundswell of adverse comments (and even direct incitement to boycott Adobe) that I am seeing being expressed on the internet at the moment.
CameraAnn wrote:
Adobe's senior Management really do need to read some of the comments
That would be nice, but another voice counts more to business managers than a few comments in forums - namely profit margin. For all we know, Adobe management in the US might not even be directly setting the overseas prices - maybe it is country marketing managers doing that in order to achieve/exceed their revenue targets. If that is the case, a boycott of the products by international customers might even have the opposite effect - making the products overseas even more expensive ![]()
The answers to the questions about the CS6 pricing are available now, since the Adobe websites have been updated overnight.
This the Austrailian online shop, and the price to upgrade from CS5 Extended to CS6 Extended Oz$606
That comes to NZ$736 which currently equates to US$591
The same upgrade for people in America is $399 ...so I am paying half as much again.
Anyone in the UK or other non US country care to look up your pricing?
Here is the press release:
http://www.adobe.com/aboutadobe/pressroom/pressreleases/201204/042312A dobePhotoshopCS6.html
Pricing and Availability
Adobe Photoshop CS6, Adobe Photoshop CS6 Extended, Adobe Creative Suite 6 editions and Adobe Creative Cloud are scheduled to be available within 30 days and can be pre-ordered now. Photoshop CS6 and Photoshop CS6 Extended will also be available through Adobe Authorized Resellers, the Adobe Store and Adobe Direct Sales; estimated street price for Photoshop CS6 is US$699 and US$999 for Photoshop CS6 Extended. Upgrade pricing is also available to eligible customers. Subscription pricing for Photoshop CS6 is US$19.99 per month for an annual contract and US$29.99 for a month-to-month contract. For more detailed information about features, OS support, system requirements, upgrade policies and pricing, please visitwww.adobe.com/photoshop.
Adobe Creative Cloud membership for individuals is US$49.99 per month based on annual membership and US$74.99 per month based on month-to-month membership and includes access to Photoshop CS6 Extended. A special introductory offer of US$29.99 per month for CS3, CS4, CS5 and CS5.5 individual customers is also available. Learn more atwww.adobe.com/go/creativecloud.
Trevor.Dennis wrote:
/servlet/JiveServlet/downloadImage/2-4354322-186760/CS6+Price.jpg
This the Austrailian online shop, and the price to upgrade from CS5 Extended to CS6 Extended Oz$606
That comes to NZ$736 which currently equates to US$591
The same upgrade for people in America is $399 ...so I am paying half as much again.
Anyone in the UK or other non US country care to look up your pricing?
In Germany (Adobe store) it's even more expensive.
The price for PS CS6 Extended full version is:
EUR 1367 (= US$ 1795) for the German language version
EUR 1188 (=US$ 1560) for the English language version
The upgrade price for PS CS6 Extended (upgrading from PS CS5 Extended):
EUR 475 (=US$ 624) for the German language version
EUR 462 (=US$ 607) for the English language version
The monthly price for a one year subscription to Creative Cloud is EUR 59,03 (=US$ 78) for the English language version.
UK Photoshop CS6 costs compared to US costs
Version Bought In US Bought In UK £ difference
FULL $ 699.00 (= £ 443.92) + taxes £ 660.51 (= $ 1,040.04) £ 216.59
Upgrade $ 199.00 (= £ 126.38) + taxes £ 188.19 (= $ 296.32) £ 61.81
Exchange Rate (at 23 Apr 2012) $1.5746 =£1.0000
The price differnce speaks for itself !
Photoshop CS6 - FULL Versn
Photoshop CS6 - UPGRADE Version
Pattie Foxhoven wrote:
Here is the press release:
http://www.adobe.com/aboutadobe/pressroom/pressreleases/201204/042312A dobePhotoshopCS6.html
Pricing and Availability
Adobe Photoshop CS6, Adobe Photoshop CS6 Extended, Adobe Creative Suite 6 editions and Adobe Creative Cloud are scheduled to be available within 30 days and can be pre-ordered now. Photoshop CS6 and Photoshop CS6 Extended will also be available through Adobe Authorized Resellers, the Adobe Store and Adobe Direct Sales; estimated street price for Photoshop CS6 is US$699 and US$999 for Photoshop CS6 Extended. Upgrade pricing is also available to eligible customers. Subscription pricing for Photoshop CS6 is US$19.99 per month for an annual contract and US$29.99 for a month-to-month contract. For more detailed information about features, OS support, system requirements, upgrade policies and pricing, please visitwww.adobe.com/photoshop.Adobe Creative Cloud membership for individuals is US$49.99 per month based on annual membership and US$74.99 per month based on month-to-month membership and includes access to Photoshop CS6 Extended. A special introductory offer of US$29.99 per month for CS3, CS4, CS5 and CS5.5 individual customers is also available. Learn more atwww.adobe.com/go/creativecloud.
Pattie, it is very brave of you to get involved in this discussion. I suspect your colleagues are keeping their heads down behind the parapet, and have their flack-jackets well buckled up. But since you are here, and as well as being an Adobe employee, you are no mean user of Photoshop yourself, and therefore one of us, could you make enquiries as to why customers outside America have to pay so much more for Adobe products?
This is a the link George posted back up the thread. I have just written to Ed Husic (the Australian MP in the article) and made him aware of the various costs of CS6 in different parts of the world, so let’s hope he makes some waves in the Oz parliament. I’ll try and find a champion in New Zealand, so if you have a tech savvy MP or consumer watchdog in your country, flick out a few emails.
I love Photoshop, and am grateful to their employees who help us out on these forums, but their offshore marketing strategy sucks.
Trevor.Dennis
There should be no tax on any country where the people are called Kiwi's and have such a beautiful landscape.
Seriously, there are most likely good reasons for the higher prices of Adobe products outside the USA. Maybe they see a lot e-corruption and they are covering losses, could be different level goods and services have corresponding tariffs, maybe our government found a way to finally put some tooth in our trade policy. The USA has the most leinient import duties and programs for imported goods of all the big countries. That is why we have lost such a large percentage of manufacturing to offshore sources
So in a nutshell, and from my own personal, professional experience with having products built overseas, Adobe probably has good reasons for their pricing structure and since we, as a country, have such a liberal import policy, maybe this is fair.
Pattie Foxhoven wrote:
Hi Trevor-
Not really getting involved here, just posting a link to be helpful. Pricing is not my department. I'd rather help with technical issues.
Pattie
Pattie I never expected you to actually get involved, and it was unfair of me to ask. It is just that the offshore pricing makes a lot of people angry with Adobe.
Francis, if you Google the offshore pricing situation, you'll find a lot of people who actually justify using the torrent sites because of the huge discrepancies. I can’t see that changing because the ne'er-do-wells seem able crack any anti-piracy strategy in mere days. I bet there are groups all over the world competing to be first!
I chose to stay legal, and I do enough commercial work to easily pay for my software upgrades, but I don’t need an income so I only take on work that interests me. I know a young website/graphic designer come photographer, who I am quite sure paid for none of the Adobe apps he uses. He hands digital image files to his clients probably blissfully unaware that those files have information about the particular software he used, embedded in the image files.
This is a view from Opanda EXIF viewer (which is free)
I was curious to see it other companies have a similar price policy and it seems they do.
Corel:
The Corel Draw Graphics Suite sells for EUR 630 (=US$ 829) in the German Corel store (German version, I couldn't figure out a way to buy an English language version there). In the UK store the English version costs GBP 479 (=US$ 772). In the US Store it costs US$ 609 (including VAT).
Autodesk:
Audocad 2013 (English) costs EUR 4775 (=US$ 6283). I think I found it on the US store for US$ 5491 but can't be sure because after jotting that down I couldn't find my way back to the US store (they keep redirecting me to European stores).
North America
Europe, Middle East and Africa
Asia Pacific