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Error message when combining files

Apr 20, 2012 5:32 AM

For the past two days I have tried to combine files into one PDF file (which I've done successfully just last week). Now I'm getting the following message:


"Your PDF conversion request failed.

There was an unexpected problem while combining your files to a single PDF file.Please try again later."

Does anyone know if there's a problem with the website? Or how to fix the issue?



  • David Kastendick
    3,265 posts
    Apr 7, 2010
    Currently Being Moderated
    Apr 20, 2012 2:18 PM   in reply to ctuser

    Good day,


    What kind of files are you trying to convert or combine?  We had a brief server outage on Wednesday, which may have coincided with the first time you received this error, but shouldn't have affected any conversions done yesterday or today.


    Kind regards,


    Mark as:

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