Trouble opening LicenseRecovery109.zip

[lesliejwyatt]

I have downloaded the licensing repair file for windows from http://www.adobe.com/support/contact/licensing_download_eula.html, but can't now open the LicenseRecovery109.zip that I downloaded. The error message says it is because it is either not a supported file type or the file has been damaged. Now what?!

[Mylenium]

With what packing tool are you trying to unzip the file? Also make sure that your virus scanner is not deep-scanning the file or blocking it because ZIP files of course also may contain malicious stuff...

Mylenium

[lesliejwyatt]

With the latest update of adobe flash, if I'm understanding it correctly. I run AVG free anitvirus. Is there a way to disable the blocking aspect until I get this license recovery file installed?

[Mylenium]

You don't open ZIP files with Flash. Download WinZip or another tool. And simply temporarily disable youre virus scanner.

Mylenium

[lesliejwyatt]

okay, so I downloaded WinZip, and now it says I can't open the dll file. Am I doing something wrong?