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Historical Feed on dashboard showing incorrect data

Apr 23, 2012 9:15 PM

Categories: Bug Reports and System Issues, Reporting & Analytics Tags: #live #feed

I just looked in our historical feed and saw that someone had logged into a secure zone that they did not have a subscription for. On further testing it appears that if you attempt to log in to a secure zone and are denied the feed shows you as having logged in.

 

I then went to our portal to report the issue but the interface was bugging out and I could not proceed to submit new case. Very frustrating.

189 Views   3 Replies   Latest reply: mario_gudelj, Apr 24, 2012 12:39 AM
 
Replies
  • mario_gudelj
    1,594 posts
    Oct 13, 2010
    Currently Being Moderated
    1. mario_gudelj,
    Apr 23, 2012 9:36 PM   in reply to ZineNews
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    Hi Phil,

     

    You can log in generically in BC, if you have a username and password, without having access to a secure zone. This is convinient if you want to prepoulate web forms or display CRM stuff to the customers. So, even if you're logged in, when you try to acces an asset, which is inside a secure zone and if you don't have permission to access it, you will receive unauthorised access message.

     

    Cheers,

     

    -mario

     
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  • Liam Dilley
    4,237 posts
    Feb 28, 2012
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    2. Liam Dilley,
    Apr 23, 2012 10:57 PM   in reply to mario_gudelj
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    He is right Mario,

    It is not about that as such really

    If you login or try to login and it fail the system shows that. The issue is though that the message is just the same no matter what and shows you they logged in, even if the attempt was a failure. Just bad wording on the Admin site. It should at least say there was a login attempt in terms of the short term.

    Full fix/implementation would be to show that it was a success or not.

    If it is a bug and should be doing that, I guess it is another for the list

     
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  • mario_gudelj
    1,594 posts
    Oct 13, 2010
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    3. mario_gudelj,
    Apr 24, 2012 12:39 AM   in reply to Liam Dilley
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    Hey Liam,

     

    If you login or try to login and it fail the system shows that.

     

    I just tested this and I can not replicate it. If the login fails nothing is recorded. If you can show me how I can replicate this that would be grand.

     

    Cheers,

     

    mario

     
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