Hi Pat Willener,

Let me tell you what I have done before i get to clean install of flash player.

1. I have Unstalled Flash player 10 from control Panel -> Program and Features.

2. Then I have done these steps

1. Delete all remaining files and folders located in the following directories.  (tip: copy and paste these paths into the path bar in an Explorer window)
   • C:\Windows\system32\Macromed\Flash
   • C:\Windows\SysWOW64\Macromed\Flash (if it exists)
   • %appdata%\Adobe\Flash Player
   • %appdata%\Macromedia\Flash Player
2. Verify that the file “FlashPlayerCPLApp.cpl” in C:\Window\system32\ for 32 bit systems or C:\Windows\SysWOW64\ if you are using a 64 bit system, has been deleted
3. Download and run the offline installers
   • for Internet Explorer
   • for other browsers

Even then I have the same problem again.

At first I did not go for Uninstaller 32-bit because I have done it through Program and Features even then problem exists. So I thought of going clean install process, and it seems Uninstaller is doing nothing......I am attaching a picture of it.... Please I am not sure what I was missing or what is my mistake in here.

I have Norton 360 antivirus s/w.

Please help me out.

Thanks

Kiran

After downloading 32-bit installer, I ran the installation and it stops at 47% and says download timeout. I have tried disabling antivirus for 1 hour and still doing the same thing.

I dont see files FlashPlayerApp.exe, FlashPlayerInstaller.exe in  C:\Windows\system32\Macromed\Flash:

But I am seeing C:\Windows\system32\Macromed\shockwave10:

• SCC.dll
• systeminstallstub.exe

I did downloaded installer from http://get.adobe.com/flashplayer/ it stopped installing at 47%  .... and when I was trying the offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-pla yer-windows.html#Install_in_a_firewall_proxy_server_environment browser keep saying 'connecting' for long time...but not able to see any download process.

Coming to files FlashPlayerApp.exe, FlashPlayerInstaller.exe in C:\Windows\system32, I don't see them.

Some how I managed to download  latest version of flash player from other source.... I installed it offline...it worked well this time.

Thanks Pat and Sunil for your support.

Kiran