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z06maniac
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Can't access network drive with Bridge CS5

Apr 24, 2012 8:37 AM

I recently installed a 3TB network drive and moved all of my web development assets there.  Dreamweaver and Photoshop access the network drive fine as does Windows file explorer.  Bridge won't display any of the folders on the network drive and I can't figure out why.  Show folders is checked in the view menu. When I click on the network twisty in the folder view it shows my network drive with a lock icon above it.  When I click the icon for the network drive all it does is display the metadata information in the panel on the right, but it doesn't open the network drive.  I searched the adobe formum for a while, as well as google, and haven't come across this particular issue.  My network drive is a Seagate Goflex with 1Gb hardwire connection.  Any help much appreciated.  

 
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  • Currently Being Moderated
    Apr 24, 2012 9:13 AM   in reply to z06maniac

    Not a network guy, so maybe this is a dumb question.

     

    When you say "When I click on the network twisty in the folder view it shows my network drive with a lock icon above it" would this indicate you have no permission to access the dirve, at least from Bridge?

     
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    Apr 24, 2012 10:20 AM   in reply to z06maniac

    The permisson issues reside primarily with the OS. 

     

    Have you tried starting Bridge by right clicking on icon and choosing "run as administrator"?

     
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    Apr 24, 2012 1:10 PM   in reply to z06maniac

    If you use select all and then right click you should have option to UNLOCK in flyout menu.  Does this work?

     
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    Apr 24, 2012 5:31 PM   in reply to z06maniac

    About 2/3 way down fly out menu (open, open with, etc) there is lock item (or unlock item). 

     

    Works for files never had occasion to uise on folders.  Sometimes importing files will result in them all showing locked.

     
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    Apr 24, 2012 7:48 PM   in reply to z06maniac

    Here is a summary of a former post where user had permission problems when he changed drives.  Might check out his solution and see if it fits.

     

    Hope this works for you also.

     

     

    1. First make sure that you have Administrator rights on your system via the Control Panel

    2. Next ‘right click’ on the Drive whose files you want to gain full access to, for example the drive that your pictures are stored on, and click on 'Properties'.

    3. Under the Security tab you will see a list of Groups and Users on this drive and the Permissions that they have to do things.
    4. Before doing anything to edit these Permissions, first click on the Advanced button. This opens another window with a tab showing the Owner of this drive.
       
    5. Click on the Owner tab and if you are not already listed as the owner, make yourself the owner by selecting your name from the list. I believe it should appear there if you are an admistrator or user. (In my case at this stage the owner was initially shown as an obscure string of numbers and letters which I believe identified the drive when it was connected to the lap top I was using before I upgraded my machine)

    6. Now be sure to check the box that says "Replace Owner on Subcontainers and Objects" and the click Apply. On completion of this step, the drive in question and all the folders, subfolders and files thereon should now be 'owned' by you. You could check this out by right clicking on a particular folder then clicking Properties > Security > Advanced > Owner. Your name should appear. So far so simples!

    7. Now go back to the Security Tab for your drive (Step 2 / 3 above) and look at the Permissions you currently have. Your aim now is to allow yourself 'Full Control.' If you don’t currently have this level of permission click Edit, select your name on the list, check ‘Full Control’ and 'Apply' the change.

    8. I think I'm right in saying that at this point whilst still working in the Drive directory you are now given the option of ticking boxes which allow you to, in effect, cascade the permission you have just granted yourself to all the files and folders on that drive. Tick the box to allow this and Windows should then take care of the rest.If I'm not quite correct here then in my particular case, for example, all my images were stored on my external drive. The top level, or 'parent' folder in which all my pictures could be found was the 'My Pictures' folder and I had created a number of folders and subfolders ('child ' folders) within that folder. The permissions I gave to the Parent folder – My Pictures – were cascaded down through the Child folders.
     
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    Oct 4, 2012 1:34 PM   in reply to z06maniac

    I think you need to go right to the top of the screen and select desktop which sits just below the title bar.  From here you can access the Network drives and add to favorites.

     

    It worked for me.

     
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