Skip navigation
Currently Being Moderated

Can't log into iPhone app.

Apr 25, 2012 6:08 AM

Logged into the web and desktop application numerous times to verify I had my username and password correct.

 

However, no matter what I try, I cannot log in to the iPhone application.

 

it continues to prompt a dialog box stating that the log in and or password are incorrect.

 

Would like some help please, thank you.

 
Replies
  • Currently Being Moderated
    Apr 25, 2012 10:39 AM   in reply to airwalkr19

    Also having this issue. Help?

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 25, 2012 9:33 PM   in reply to djbsa

    Hi and sorry for the trouble.

     

    In preparation for the CS6 launch, we have had to change the log-in components for Story to use newer APIs. We are in the process of updating the iPhone application so that we use the latest login components. This update should be ready to submit to Apple in about a weeks’ time.

     

    --Anubhav

    Anubhav Rohatgi

    Sr. Product Manager

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 26, 2012 6:23 AM   in reply to AnubhavRohatgi

    Agreed. Thanks for the update. I thought I was going mad.

     
    |
    Mark as:
  • Currently Being Moderated
    May 3, 2012 8:29 PM   in reply to AnubhavRohatgi

    Thanks for letting us know, it was getting frustrating.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points