I am working in RoboHelp 7. Some of my existing pages appear blank in the tool, but when I do a Preview or generate the final output, the content appears in the viewer window. It also appears to the end-user just fine. I have tried importing the file again and also re-typing the information, to no avail.
Yes, they do. It doesn’t happen to all of my pages, just some. I normally don’t notice which pages are having problems, until I access the page in order to make an edit. and then the page is blank! it’s frustrating.
I hate to change the layout of one page – to remove the drop-down, because all of my pages have drop-downs. and in order to make the pages look consistent across the board, I’d need to update 3,000+ topics (and I’m the only writer in my division).
I know – the next thing you’ll say is that my project is too big. ☺ that’s one thing I’m working on…eventually I want to use DITA.
Some more questions:
If this doesn't help, I'm afraid you've run into a glitch. Sorry, but there's not much to do about it. The behaviour improved in newer versions of RoboHelp.
Importing the pages into a new project doesn’t help. The zoom is set to 100%. I can open pages other the same project and they appear fine.
I’ve tried restarting RoboHelp and that doesn’t help either. It must be a glitch…..which supports my desire to move to DITA.
Thanks for your help,