Adobe FMS 4.5 only showing 1 active connection

[JohnASmith21]

I am running a live stream using Adobe Flash Media Server 4.5, running on a Amazon Web Services EC2 server.

I know that there are at least 5 active connections, but when I log into the FMS server admin console, it only tells me that there is one.

What options do I have configured wrong?

[ShivenK]

Hi John,

The one connection that you see is your publisher sending RTMP data to your FMS server. That stream gets recorded and the content is served by Apache and FMS has no role in that.

So you will not be able to see your subscriber count in the FMS Admin console.

Thanks!

[JohnASmith21]

Thanks for your answer Shiven. If I cannot see the amount of viewers in the FMS Admin console, where can I see my statistics such as number of viewers?

[ShivenK]

Hey John,

I am afraid  but FMS will not be able to provide you any such statistics. You will have to include some type of monitoring at Apache's end and even then you will just get an idea based on the no. of fragments being served by Apache.

Thanks!

[JohnASmith21]

This seems like a pretty big reason to not choose AWS to stream in the future; there really is no ability to view statistics?

I suppose I can get # of viewers estimated by the number of people viewing the page, but certainly no numbers on amount of time watching stream or anything like that.

[ShivenK · Accepted solution]

Hey John,

This has nothing to do with AWS. It is because you are streaming through Http and the stateless nature of the protocol. If you so choose to stream the same content via RTMP, you can very well view all your subcribers through the Admin console.

Thanks!

[JohnASmith21]

Any idea how I can stream the same content via RTMP? Does it still use AWS? Are there tutorials or links you could point me to?

Thanks!

[ShivenK]

Yes Sure.

You can find all that you need for Streaming through RTMP here: http://help.adobe.com/en_US/flashmediaserver/devguide/WS0432746db30523c21e63e3d12eea311bcc-8000.html

Let me know if any concerns.

[JohnASmith21]

Thanks! It appears to me that I'm already streaming everything the way I need to to view in RTMP, I just need to change the embed code.

Here's what I'm already doing:

Stream address: rtmp://ec2-<my instance>.compute-1.amazonaws.com/livepkgr

Stream: <my stream name>?adbe-live-event=liveevent

According to the link you sent me, I just need to go to www.osmf.org/configurator/fmp/ and enter in rtmp://ec2-<my instance>.compute-1.amazonaws.com/live/<my stream name> correct? When I do this, I just get a continuous buffering, it never actually loads.

What might I be missing?

[ShivenK]

Hi,

It looks like your are publishing to the 'livepkgr' app but trying to play the streams through 'live'.

Try this:

Stream address: rtmp://ec2-<my instance>.compute-1.amazonaws.com/live

Stream: <my stream name>

And Play using the same: rtmp://ec2-<my instance>.compute-1.amazonaws.com/live/<my stream name>

This should work.

[JohnASmith21]

I've made the changes that you suggested. I'm using WireCast, and it is not giving me any errors. I've created the embed code at http://www.osmf.org/configurator/fmp/ , but I am still having an issue - I only see a black screen. It doesn't show a buffering bar or any errors anymore, just a black screen.

Any thoughts?

[ShivenK]

Hey John,

You can try playing a VOD from your FMS server.

Go to http://www.osmf.org/configurator/fmp/

Use this URI: rtmp://<yourServerName>/vod/sample

Click on preview and try to play it. It should play the sample video.

Thanks.

[JohnASmith21]

Yep, the video played. Looks like in WireCast I had to change the useragent from WireCast/FM 1.0 to FMLE/3.0. All seems to be working, for now. Thanks for your help!