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How will customers upgrade as new CQ versions or patches get released?

Apr 26, 2012 10:07 AM

Is there any level of service level support provided by Adobe CQ cloud?

8021 Views   1 Reply   Latest reply: pierretager, Apr 26, 2012 7:51 PM
 
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  • pierretager
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    1. pierretager,
    Apr 26, 2012 7:51 PM   in reply to chrsbrq2
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    Hi,

     

    Yes, Adobe CQ Cloud offering does come with a service level agreement from Adobe. See more information here: http://forums.adobe.com/docs/DOC-1703

    As part of this offering, Adobe takes also care of patching your cloud-hosted CQ clusters when new versions of CQ are released.

     

    On the other hand, when you start a CQ cluster using Cloud Manager, Adobe does not provide any kind of service level agreement for your CQ clusters.

    You have the full control and responsibility for all CQ clusters you have started using Cloud Manager.

     
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