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GordonW77
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Conflict between CS5.5 and Microsoft Office 2007 Programs?

Apr 26, 2012 1:31 PM

Tags: #problem #cs5 #compatibility #internet_explorer #conflict

I am trying to install Adobe CS5.5 Suite for Web and 2 times it has failed during installation. Afterwards none of my Microsoft Office programs will run anymore. This includes Excle, Word, Outlook, Internet Explorer 8, etc. When I double click them, the hour glass comes up for a half second, then nothing, no error message at all. There was a Java update that took place during the process the first time. After the first issue my PC was re-imaged and everything reinstalled. I am running Windows XP and Office 2007.

 
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  • Currently Being Moderated
    Apr 26, 2012 1:54 PM   in reply to GordonW77

    So Office is running correctly at the moment?  Creative Suite 5.5 should work fine with Office 2007.  Did you receive any error messages during the installation process?

     
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  • Currently Being Moderated
    Apr 26, 2012 2:04 PM   in reply to GordonW77

    So you reimaged the drive and then attempted to reinstall the Adobe applications again?  After your computer was reimaged were the Office applications working? 

     

    If you have tried to reinstall you can utilize the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ to automatically review your install logs.

     
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