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Rory.Ratliff
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Photoshop CS 5.1 Wont finish Downloading.

Apr 26, 2012 11:13 PM

Tags: #photoshop #adobe #5.1 #download_error

Hey Adobe employees can you please help me out!! I try to download the trial version for Photoshop CS 5.1 and it wont finish it gets to the very end and it gets an error or something?? please help! Thanks, -Rory Ratliff

 
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  • Currently Being Moderated
    Apr 27, 2012 8:19 AM   in reply to Rory.Ratliff

    What error are you receiving?  Where are you trying to download the installation files too?  Which operating system are you using?

     
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    Apr 29, 2012 8:45 AM   in reply to Rory.Ratliff

    I'm having the same issue. Downloading to Desktop, OSX 10.6.8 Snow Leopard.

     

    Warning box pops up and says: "The following disk images couldn't be opened" Photoshop_12_1_LS1.dmg   reason: invalid checksum

     

    The download just sits there and hangs.

     
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  • Currently Being Moderated
    Apr 29, 2012 10:03 AM   in reply to Ben 1776

    So it the download complete in the Adobe Download Assistant or is it still trying to download?  If the download is complete you can override the checksum check by completing the following:

     

    1. Go to Applications/Utilities and open the Disk Utility application.
    2. Go under the Disk Utiltiy pull down menu and select preferences
    3. Uncheck the option to Verify Checksums
    4. Try mounting the disk image again

     

    I would also recommend turning this option back on after you are done.  If you continue to have problems it may indicate a problem with either your Internet Connection or Internet Service Provider.  Which Internet Service Provider are you using btw?

     
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    May 7, 2012 3:11 PM   in reply to Jeff A Wright

    I have an error message thast reads "Please close the following applications to continue: Adobe Bridge CS5.1" when it's not even open.  How do I bypass that to install Photoshop Camera Raw 6.7 Update?

     
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    May 7, 2012 3:27 PM   in reply to IMPeeved

    Different topic than what this thread discussed IMpeeved.  Use your task manager to activity monitor to close the Adobe Bridge process.  You should then be able to proceed with the update.

     
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