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dfirszt
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How do I fix problems with IE7? Content not visible.

Apr 27, 2012 2:46 PM

Just loaded penhart.com to a paid host. All is well in all browers except IE7, both Mac & PC don't show content.

965 Views   7 Replies   Latest reply: Andrew Hushbeck, May 7, 2012 1:16 PM
 
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  • Prateek Aggarwal
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    1. Prateek Aggarwal,
    Apr 30, 2012 11:25 PM   in reply to dfirszt
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    Hi !

     

    If it is working fine in all the browsers except IE, then it is a browser related issue.

     

    I would suggest you to check if we are facing same issue on IE 8 & IE 9 as well.

     

     

    Regards

     
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  • Sanjit_Das
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    2. Sanjit_Das,
    May 1, 2012 1:22 AM   in reply to Prateek Aggarwal
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    I tried to test and yes its not loading the contents in IE7

    http://screencasteu.worldsecuresystems.com/Cristi/2012-05-01_1056.png

     

    Its working fine for all other browsers including IE8/9 .

    Please upgrade the browser as IE7 is an old browser and we recommend to use latest (updated ) versions.

     

    Regards,

     
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  • symbolized_bar_code
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    3. symbolized_bar_code,
    May 1, 2012 8:10 AM   in reply to Sanjit_Das
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    While I agree that people should update their browswers, that is not really a viable solution. We cannot control the browsers people use to view our sites. Simply having the designer update his or her browser doesnt solve the issue, it ignores the problem. So more importantly does Muse create sites that work in IE7? IE6?

     
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  • Currently Being Moderated
    4. Marian Driscoll,
    May 1, 2012 9:28 AM   in reply to Sanjit_Das
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    sanjit007 wrote:

     

    ...Please upgrade the browser as IE7 is an old browser and we recommend to use latest (updated ) versions.

     

    Adobe Marketing wrote:

     

    What browsers will my Adobe Muse designs be compatible with?

    Adobe Muse creates cross-browser-compatible code for you so that you can focus on your design. The Adobe Muse team currently tests and optimizes output for the following browsers:

    • Firefox 11 for Mac OS and Windows®
    • Internet Explorer 7, 8, and 9 for Windows
    • Apple Safari 5 for Mac OS
    • Chrome for Mac OS and Windows

     

     

    While IE7 usage is reportedly below IE6 usage (NetMarketShare currently reports IE6 at 7.11% and IE7 at 4.14% usage),  Adobe needs to sort itself out to convey a singular marketing message.

     

    We really should get rid of IE7. IE updates are pushed through Windows Update and are hard to avoid. Those with IE7 are likely running an unpatched/unsecured computer. They deserve whatever security exploit falls to them, including broken web sites.

     
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  • Andrew Hushbeck
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    5. Andrew Hushbeck,
    May 1, 2012 9:35 AM   in reply to dfirszt
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    Hello dfirszt,

     

    Could you please send your .muse file to muse-support at adobe.com with a link to this thread and ATTN:Andrew in the subject line so that we can take a look? Likely this is a known issue, but I would like to make sure.

     

    Thanks

     
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  • dfirszt
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    6. dfirszt,
    May 7, 2012 10:04 AM   in reply to Andrew Hushbeck
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    Andrew, I just returned from vacation. Learning that IE7 is inferior and has less than a 5% usage is comforting. However, I would prefer my website design to be viewable 100% across all browsers. I will forward the file as requested. Thanks to all who replied. David

     
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  • Andrew Hushbeck
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    7. Andrew Hushbeck,
    May 7, 2012 1:16 PM   in reply to dfirszt
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    Thank you for sending the file, this issue has been filed and we are now tracking it. That said, this particular issue will not be resolved for the initial release in a few days.

     

    What is causing the issue is actually a bug in IE 7 related to how it handles stacking elements on top of one another. It is being encountered in your case because of how we do processing for footer elements. There are a couple way to fix this:

    1. You can delete your colored background rectangle on the master pages and it should fix this, though obviously that will change your look slightly. You'll also notice on IE7 that the top of your image will be cut-off. To fix this, I had success by selecting all of the elements on your pages and grouping them together.
    2. Instead of placing your footer on the bottom of the master page in the footer section, copy it onto every page and put it at the bottom of the content. You'll want to make sure to not make it a footer element, and to get the same look you had previously, you can make the footer height 0 and it should look the same.

     

    Regards

     
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