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apaula8
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upgrade to CS5.5

May 1, 2012 2:38 PM

I bought the upgrade to CS5.5 (just for download not CD) using a Credit card from a relative, who created an Adobe account and used her e-mail

 

I registered successfully this upgrade in my personal Adobe account, under my name and my address.

 

It is easy with downloaded software purchases (if it is needed to download again) just go to the original account where the software was acquired and find there the download button.

 

But, in this case, the registration appears in my list of purchases but is no path to download it. As I would like to avoid paying the extra bucks to get the CD what could be procedure?

447 Views   7 Replies   Latest reply: apaula8, May 2, 2012 9:21 AM
 
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  • Steve Werner
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    1. Steve Werner,
    May 1, 2012 3:05 PM   in reply to apaula8
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    Here's a link to the Adobe download page. Download the version of CS5.5 you purchased.

     

    Then when prompted during the installation, enter the serial number you received with your purchase.

     
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  • apaula8
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    2. apaula8,
    May 2, 2012 5:53 AM   in reply to Steve Werner
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    Hi,

    the problem is that Adobe allows in the link you mentioned download only a Windows version of Acrobat, that is a stand-alone app., not included in CS5... as may be seen in the endorsed picture

    Captura de pantalla 2012-05-02 a la(s) 7.40.54.png

     
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  • Steve Werner
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    3. Steve Werner,
    May 2, 2012 8:39 AM   in reply to apaula8
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    In your original posting, you said that you had purchased the Creative Suite 5.5 not Acrobat. CS 5.5 should include Acrobat.

     
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  • Bob Levine
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    4. Bob Levine,
    May 2, 2012 8:49 AM   in reply to Steve Werner
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    The Mac demos, IIRC, do not include Acrobat.

     

     

     

    Bob

     
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  • apaula8
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    5. apaula8,
    May 2, 2012 8:59 AM   in reply to Steve Werner
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    Yes, you are right.

    I wished only to upgrade Acrobat X in my second Mac (it has CS5)

     

    CS5.5 seems to be a whole package... and I want to avoid another software.

    Do you think it is possible?

     
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  • Bob Levine
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    6. Bob Levine,
    Feb 21, 2013 9:15 AM   in reply to apaula8
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    No. You cannot upgrade a single application you must upgrade the entire suite.

     

     

     

    If you act now you can buy CS5.5 and get CS6 for free.

     

     

     

    Bob

     
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  • apaula8
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    7. apaula8,
    May 2, 2012 9:21 AM   in reply to Bob Levine
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    Bob, thank you very much.

    I will proceed downloading the whole Suite.

    Soon afterward I will erase the unnecessary stuff.

     
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