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Kristian C

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Local Storage Error

May 3, 2012 1:36 PM

Tags: #adobe #flash #problems #flash_player #adobe_connect #meeting

Hi everyone,

One of our instructors experienced an unusal error this afternoon. When he logged into his meeting room he received a message stating that our server "is requesting permission to store information on your computer". He tried clicking the deny button, but the popup did not go away.

I suspect that his Flash Player is set to refuse third party Flash cookies. Would this prevent Connect from launching?

Any help/advice that you could give would be greatly appreciated. We're running Connect 8.2 wtih Add-In 9.4.81.

Thanks.

498 Views 2 Replies Latest reply: Kristian C, Jul 19, 2012 5:30 AM

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1. aniketsharad,

Jul 18, 2012 11:48 PM in reply to Kristian C

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Well, actually the answer is subjective to use case. Flash player is trying to save some flash objects here. Please allow the objects - it's just cache. You can remove them later on from this link - http://www.macromedia.com/support/documentation/en/flashplayer/help/se ttings_manager07.html from here you can either remove all or selective objects for respective websites.

Regards
Aniket

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2. Kristian C,

Jul 19, 2012 5:30 AM in reply to aniketsharad

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Thanks. That's what we did and it seems to have resolved the problem.

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Connect General Discussion

Local Storage Error

May 3, 2012 1:36 PM

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