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Release 20: Sharing/Unpublished Folio Issue

May 3, 2012 5:36 PM

Tags: #adobe

The DPS-Services team has been investigating the problem with shared/unpublished document availability problems after the release last evening. We are currently debugging the system and hope to find a root cause and implement a speedy fix.

 

I'll update the thread when we have news. Thanks for your patience.

 
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  • Casey Jensen
    293 posts
    May 4, 2011
    Currently Being Moderated
    May 4, 2012 6:49 AM   in reply to jamesroche

    Thank you. I was just about to submit a support case after spending a half hour troubleshooting and pulling the Charles logs. It would be helpful if issues like this were reported on http://health.acrobat.com or temporarily stickied.

     
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  • Casey Jensen
    293 posts
    May 4, 2011
    Currently Being Moderated
    May 7, 2012 6:43 AM   in reply to jamesroche

    The issue seems to be resolved, Thanks.

     
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