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How many computers can I install my Creative Cloud apps on?

May 5, 2012 5:57 AM

Tags: #install #creative_cloud
  Latest reply: paulmmacey, Oct 4, 2012 10:10 PM
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  • Currently Being Moderated
    May 29, 2012 4:32 AM   in reply to Mr. Met

    What if... you leave an Adobe application open at home, but you put your computer to sleep and then try to run the same application at work... Would the Cloud still think that license is in use...?

     

    I'm just trying to get a mental picture of how it works... whether it's like using a license server. Anyhow, I've signed up so I'll test all this for myself in the coming weeks...

     
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    May 29, 2012 4:45 AM   in reply to benekski

    The sw resides on the computer. Files can migrate to and from cloud.

     
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  • Currently Being Moderated
    May 29, 2012 5:21 AM   in reply to Mr. Met

    I don't want my apps on the cloud either.  I want them installed locally, but I want my registration to follow me, the user, the guy who licensed the software.  Where-ever I go, if the software is installed, but not activated, I should be able to sit down, log-in, and the software becomes activated until such time as I log out.

     

    I am happy to note, however, that last night, as my desktop was rendering and exporting from Premiere, and clogged up, I was able to successfully open Photoshop on my laptop and work there.  One user, two machines, different products open at once. 

     
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  • Currently Being Moderated
    May 29, 2012 7:38 PM   in reply to chillyche

    Just out of curiosity.. How is Bootcamp treated? I have a laptop with Bootcamp on it and a desktop.. If I want to install the Cloud Suite on my OS-X partition and my Bootcamp partition does that mean 1 machine has eaten up both of my licenses? ergo, I can't install Cloud Suite on my desktop?

     
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  • Currently Being Moderated
    May 30, 2012 8:38 AM   in reply to tgough88

    Is this license attached to the hardware? As a developer, I often use machines which boot to different versions of an OS. Would the CC recognize the same machine, or would each multi-boot require a separate license?

     
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  • Currently Being Moderated
    May 30, 2012 3:37 PM   in reply to joshhandel

    From what Ive read here - bootcamp and OSX on same machine eats up two installs :-(

     
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  • Currently Being Moderated
    Jun 2, 2012 6:38 PM   in reply to psritter

    Still from what Ive read here - dualboot with two windows' installs counts as two installs :-(

    Myself I also wish it was per machine or per user,

    that would be best ..

    Per user - with a login process - Or that, in addition - to the situation as is now.


    My wish scenario is that one could install two places, and easily move one of those to a new location with a "in one go" signout of the old station.

    Possibly in the Adobe Application Manager.

    Or that in addition to being able to sign in anywhere. So the licence would follow the user..

    But this is apparently not Adobes setup right now..

     

    I dont think hardware dongles are a good idea ..

     

    Better an option for internet login and verification per session..
    Or just trust the user .. :-)

     
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  • Currently Being Moderated
    Jun 1, 2012 9:18 AM   in reply to tgough88

    Hi Jeff and tgough

     

    Well, would be nice to have the software installed on 3 or more computers, but still use only one. On the other hand, I undestand your concern about abuse of software use on  many machines or at the same time. So, to solve this, maybe a Hardware Dongle be a nice solution. Some time ago I use Maya with a dongle. I had it installed on 4 machines (including my laptop) and I need only plug the dongle (USB) on the machine I need to use Maya at that time. This avoid simultaneous use of one license. The drawback - If the user lose the dongle, he need to buy another one and release old lD dongle ID license to be desactivated. Anyway, still check the net (cloud) to confirm if ID and license still valid. Maybe its a nice and simple solution for those situations where user need to have "floating licenses" ond diferent locations.

     
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  • Currently Being Moderated
    Jun 4, 2012 10:55 AM   in reply to tgough88

    I'm a little confused.  When I spoke with Adobe Tech Support prior to subscribing, we discussed that the nice advantage of Creative Cloud is that I can use it to work on any computer at any time - my desktop at home, laptop, work desktop, parents', etc.  The only caveat being of course I could only be signed onto one computer at a time.  According to the response above, the information I received from Tech support is INCORRECT and there is no advantage to Creative Cloud any more than with the current desktop version (one desktop, one laptop).  Needless to say, I'm very, very disappointed!!!

     

    Also, I downloaded software this weekend to my home desktop.  I just went to download some of the same items to my laptop; however, not all applications were available to download (ie Edge, etc.) I only have 12 options to download to my laptop... therefore, I am NOT getting everything to my laptop.  What gives??

     
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  • Currently Being Moderated
    Jun 4, 2012 11:08 AM   in reply to LBB0212

    actually, i think you might be ok. watching the webcast from the photoshopusers.com site, they talked about installing on any computer you want, but you may only activate two licenses. they have lots in their studio, so this makes me think it's correct.

     

    if you have two licenses already active and try to install the suite locally on a third machine, you'll first be prompted to deactivate one of the other licenses.

     

    that is perfectly fine with me! it can be a bit awkward perhaps, and maybe in the future we'll have a personal license, so as long as it's just me only, i'm good.

     

    or, if two it must be, perhaps it should automatically offer me the ability at each computer: you're already active on two. shall i deactivate one? that way i don't have to remember at the office and don't have to return there to use one at home.

     

    but as long as i have multiple installs and have two activations, i'm happy.

     
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  • Currently Being Moderated
    Jun 4, 2012 11:14 AM   in reply to keithdvo

    I was under the impression it is two installs per license; only can work on one machine.

     
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  • Currently Being Moderated
    Jun 4, 2012 5:00 PM   in reply to Mr. Met

    i think the better way to view it is "two activations per license." you can install it on three machines and activate two. if you first need to use it on the third, you must deactivate it on one of the other two.

     
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  • Currently Being Moderated
    Jun 6, 2012 3:23 PM   in reply to keithdvo

    ...it seems this discussion is going around and around.  Some users appear to be looking for that loophole.  Adobe is very strict with their licensing.  Duh.  When it comes to activation snafus, I'm certain the agents in India won't leave you without.  They are very understanding.  Good folks.

     
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  • Currently Being Moderated
    Jun 15, 2012 10:52 AM   in reply to tgough88

    if continuous on line cloud access is NOT required to run the adobe programs,  why cannot you run the program on two computers at the same time????  does'nt  seem to be the "correct" answer??

     
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  • Currently Being Moderated
    Jun 15, 2012 11:00 AM   in reply to benekski

    i see a lot of questions and problems  here, but not many answers or responses that the problems have been resolved

     
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  • Currently Being Moderated
    Jun 15, 2012 11:13 AM   in reply to frederick wheeler

    I think the simplest thing Adobe could do right this second and make everything far less painful for all of us would be to change their system to allow unlimited deactivation's without freezing an account, allow for 2 simultaneous activation's, and provide an online interface to let us deactivate remotely.  In an ideal world I would prefer unlimited installs, unlimited activation's but cloud users must log in to use the suite and they can't be simultaneously logged in to more than 1 or 2 machines at once.. Then manage abuse as the exception.     Really we are looking at a philosophical difference on how Adobe views License abuse.. They assume all licenses will be abused and there for has draconian measures to protect their IP. As apposed to assuming there are only some licenses abuses and therefore you only need mechanics to detect and disable those abusive users and serial numbers.  The result of these dated methodologies we all feel like we are "renting" software from 1999 instead of enjoying the great Software as a Service offering that this could be.  Hey Adobe, don't be the RIAA! loosen up, and make this better then it is :-).  We are giving you money, we are the good guys, stop treating us like potential criminals..  Thanks! Josh

     
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  • Currently Being Moderated
    Jun 15, 2012 11:55 AM   in reply to joshhandel

    so you have to be logged into your adobe account to use the software!!  that sucks

     Lynn

     
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  • Currently Being Moderated
    Jun 15, 2012 12:21 PM   in reply to frederick wheeler

    When you open the app, adobe checks your other locations to see if it's active. The magic of web cookies.

     
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  • Currently Being Moderated
    Jun 15, 2012 11:29 PM   in reply to frederick wheeler

    ...it seems to me that many Adobe app users feel squeezed by Adobe’s strict licensing policies.  AND, ever since the advent of online activation, and the convoluted “Creative Suite” marketing, there has been an even higher level of stress over the strict licensing policies coupled with a greater financial commitment.  For me, the Cloud thing may work better – somehow hurt less.  Me, I’ve always HATED the idea of the “Creative Suite”.  There is nothing creative about it except forcing me to pay for poorly developed applications and or applications I will never use.  My opinion, if Adobe wanted to entertain the notion of selling a “suite” of applications, customers should have been able to design their own “suite” (like building a foot-long at Subway) – one that closer fits their individual professional needs.  Me, what I do, is probably not what that guy is doing.

     

    My opinion, The Creative Suite as a concept – perhaps, until now with the Cloud marketing campaign – was right up there with the “evil genius” of the manufacturer rebate.  The monthly fee - with access to everything Adobe - may sting less.  I can see toying with the illusion? Perhaps it’s real.  I’ve had a d*mn good time toying with illusions since the 60’s.  I don’t even think about what it may have cost me.

     

    Monte, Dallas, TX

     
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  • Currently Being Moderated
    Jun 16, 2012 3:32 AM   in reply to MonteKrause

    What you say is true. I use ID, PS, and AI. The other stuff just sits on my HD taking space. So I'm subsidizing heaving users of the other apps and they are subsidizing my heavy use of ID. Very few people use every single product in the suite.

     
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  • Currently Being Moderated
    Jun 16, 2012 4:08 AM   in reply to Mr. Met

    Okay I'm nit-picking here but there is no reason they should sit on your HD taking space if you don't need them. Just don't install them or uninstall the stuff you don't need.

     
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  • Currently Being Moderated
    Jun 16, 2012 4:57 AM   in reply to tgough88

    Hi guys

     

    I was already to have replied on this forum for some time, but as I was busy just now was possible.

    About two weeks ago I was at a presentation of Adobe CS6 Creative Cloud, and the Adobe leader in my country and the Iberian peninsula were explained to me some details about CC.
    The version currently available is a version for individuals, and will soon be a version of "Creative Cloud Team" for companies where licenses itself are floating.

    That is, now with the current Cloud licenses are hooked to the user being able to use two computers but not simultaneously (1 user only).

    The future "Creative Cloud Team" version (I cant remember the correct name for it) will be assigned to company / entity and can be installed on multiple computers, but only the number of concurrent users purshased will limit the number of simultaneous users, regardless the computer where software is installed.

    About the complete set of software, I dont ask anything about that, but I think some of softwares can be "rented" alone. Anyway, some sets of Creative Cloud similar to Creative suites, with a small "rent" price, will be nice too... For me the full set is not a big problem, because in video production I use almost of them. As we still work in graphic design and some multimedia design, we are using almost all. The only issue is about use all in 1 computer only... So 2 or 3 small Cloud Suites will be apreciated...

     

     
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  • Currently Being Moderated
    Jun 16, 2012 4:59 AM   in reply to smakelainen

    WIth the cloud I've only installed what I need at present. Previously, I would install the whole suite from the disk or download.

     

    What bugs me is I got the suite so I can present my portfolio on the iPad and that is the one app that is not available for purchase at app store. I haven't looked in a few weeks but last I looked it wasn't available. I can get PS and AI for the pad but I don't have a need for that at the moment.

     
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  • Currently Being Moderated
    Jul 13, 2012 1:29 PM   in reply to tgough88

    I guess im lost on the reasoning for app builders. Both eclipse and iOS can be developed on Mac OS as can BB. The only other reason you need a PC is for Windows Phone, which is highly suspect reason to need more than two anyway as few people use that phone. The use of the suite on 2 laptops or computers should more than cover most people. If you really require more laptops for what you do, may I suggest re thinnking your strategy... Or computer purchases.

     
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  • Currently Being Moderated
    Jul 14, 2012 8:09 AM   in reply to fergfamster

    The whole cloud concept should mean that you could log in on any

    computer and use the software, atleast any of your own computers.

    Atleast as an option ! I would say if you chose this option there could

    be an internet sign in per session. So that you did not run more than

    two machines at a time. (And limiting the second machine to render tasks

    or such - or have an aftereffects render client that was outside of the

    limitation).

     

     

     

    Den 13.07.2012 22:30, skrev fergfamster:

    >

          Re: How many computers can I install my Creative Cloud apps on?

     

    created by fergfamster <http://forums.adobe.com/people/fergfamster> in

    /Creative Cloud Download & Install FAQ/ - View the full discussion

    <http://forums.adobe.com/message/4556714#4556714

     

     
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  • Currently Being Moderated
    Jul 14, 2012 12:49 PM   in reply to mrbugjacobs

    ...@MrBugJacobs:  ...here, here!!!!

     
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  • Currently Being Moderated
    Jul 14, 2012 2:43 PM   in reply to fergfamster

    @FergMaster: I’m PC and proud of it.  But I do have an iPhone, MacBook Pro, and the new iPad.  Back to business.  Has anyone actually installed CS6 and tested the licensing – in respect to, what you want to do and Adobe activation will allow?  There may be more slack than you (or me) might think.

     
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  • Currently Being Moderated
    Jul 19, 2012 2:15 AM   in reply to tgough88

    I'd like to throw in with all the people who are talking about the 2 machine limit:

     

    When you have the limitation of "not running at the same time", and you have the apps tied to an account, why on gods green earth would you limit the account to two machines?

    It's probably more normal for most professionals to have more than two machines than not.

     

    I have two computers at work (Windows and Mac), a Mac at home (where I both work in Windows and Mac OS) and a Mac laptop.

    I find it completely mindboggling that I can't run my *cloud* adobe apps on all of these computers, since I never photoshop on more than one of them at the same time, and they all run accounts with my name.

     

    Please, Adobe, please, please, please consider lifting this restraint, or at least increase it to some sane level like (at least) 5 machines. Step into the new millenium where licenses follow persons, not computers. Please!

     

    Yours is by far the most expensive software I run, and it's by far the most troublesome to fit into the patterns of my working life.

     
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  • Currently Being Moderated
    Jul 19, 2012 5:56 AM   in reply to brianmeidell

    ditto !!  everyone now works both at the office and home.   Lynn

     
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  • Currently Being Moderated
    Jul 19, 2012 5:57 AM   in reply to brianmeidell

    Amen, Brian!  This was my point to begin with.  What is the advantage of being "in the cloud" if we are still restricted by the traditional constraints?  And, heaven forbid, we travel and can't get to one of our pre-installed devices to deactivate it in order to do our work on the fly. 

     

    My excitement bubble burst dramatically when I found this constraint - after subscribing.  What the Adobe rep I spoke with discussed and what reality is were two different things - he neglected to add the caveat that I would have to go through a process of activating and deactivating to maintain the 2 machine license.  And I specifically asked about having access through multiple machines.  Home, office, laptop, visiting family, etc. NEVER was it mentioned that I would have to activate and deactivate.  Otherwise, I'd have just bought a box product and be done - KNOWING what I had bought.

     

    Adobe has put my cloud in a box!  I guess in reality is just their way of "going green" - they've eliminated the physical box product but haven't eliminated the physical contraints of that box.

     

    Lisa B.

     
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  • Currently Being Moderated
    Jul 19, 2012 7:18 AM   in reply to brianmeidell

    Oh, and let me add:

     

    I would pay extra for the >2 machine privilege, as long as it's a small increment, and not some silly multiplication of the (already considerable) price.

     

    But let me also add that I don't think I should have to. It should so very much be included in your cloud subscription.

     
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  • Currently Being Moderated
    Jul 19, 2012 7:18 AM   in reply to LBB0212

    I didn't find out about this restraint until after, either.

     

    What a cold bucket of water on my excitement that was.

     
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  • Currently Being Moderated
    Jul 19, 2012 7:49 AM   in reply to brianmeidell

    maybe you need to  be able to go online and deactivate one of your two active computers, from the adobe site somehow, then you can add the currently work space.

    or if you add a third machine, one of the other two are automatically deactivated.   Lynn

     
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  • Currently Being Moderated
    Jul 19, 2012 2:42 PM   in reply to frederick wheeler

    We run 2 Imacs on the one licence ... no probs. But to add an Ipad looks like its means deactivated one of the Imacs. This is not practical so my Ipad won't get any Adobe Apps at the moment.:(

     

    regards

    Rod

     
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  • Currently Being Moderated
    Jul 21, 2012 4:10 PM   in reply to LBB0212

    ...the deactivation does not take into consideration hardware crashes and the time inconvenience of having to call overseas to get back up and running.

     
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  • Currently Being Moderated
    Jul 21, 2012 10:24 PM   in reply to MonteKrause

    Since going to creative suite 6 we're getting a few lockups. We think its font related, but CS5.5 we had no probs.

     
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  • Currently Being Moderated
    Jul 27, 2012 2:32 AM   in reply to tgough88

    This version of Adobe Creative Cloud is the "first version" as such. The biggest benefit with CS as it stands today, is choice of Mac or Windows on installation and simultanous activation on two computers for individuals.

     

    Activation: The products check every 30 days against the internet, and you get a 7 day grace period if you are offline. If you regularly go offline for longer stretches of time, CS just may not be the product you are looking for at this moment in time, at least for that computer...

    If you want to stop using a computer, under the Help menu in the programs is a Deactivate option. If your computer is broken, stolen or you forgot to deactive, you will be prompted by the Adobe Application Manager upon installing on a 3rd computer, if you want to deactive the other two. You may then reactivate on the other computer by just running any of the programs.

     

    Simultanous use: It is my understanding and seem to be my experience, that the "Only run programs at once computer at a time" is an honour based solution with regards to the EUAL and not physically imposed, but I may be wrong here (both my computers were online at the same time while I loaded up Photoshop on both and it worked fine). If you forgot to close Photoshop at home, it should work in other words.

     

    Bootcamp: If you use Bootcamp on a Mac, you effectively have two operating systems on the same computer and they have to be licenced as such. Many licence agreements simply don't take this into account. This holds true for a number of applications as it is outside of Adobe. You may look at working differently, or again, go for the boxed products at this moment.

     

    Professionally: If possible, you should consider convincing the customer to support funding a limited time extra subscription to CS for you if you need to run it on additional computers. This is something you may be able to negotiate with the customer, if you need to run CS on additional computers you don't own for a given project (at least until more Adobe offerings become available).

     

     

    We read earlier in the thread that Adobe is working on more variation in the offering, more subscription options, options for companies etc. We should give it some time

    I, for one, greatly applaud that we now have the option of choosing Mac or PC freely. I have installed CS on my work PC and my private MacBook Retina (oh please, Adobe, hurry with the update, Photoshop looks blurry )

     

    Adobe should really look at making it possible to share folders between CS cloud accounts with Read/Write and stuff, similar to DropBox. I think that would DEFINITELY help a lot.

     
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  • Currently Being Moderated
    Jul 29, 2012 11:02 AM   in reply to tgough88

    I have a Mac Mini at home, it has 2 hardrives. One drive has 10.8 OS (Mountain Lion) installed, the other has 10.6.8 OS (Snow Leopard) installed. I would like to use it on both. Does that qualify as one computer? I have a computer at work that's running 10.5 OS (leopard) on a G5 Mac Tower. Will it run on a G5 platform? I run 10.6.8 because I still love GoLive 8 and am afraid it won't work on 10.8 OS?

     

    Mac Mini 3,1

    Intel Core 2 Duo

    2.53 GHz

    L2 Cache 3 MB

    Memory 8 GB

     

    Please advise.

     
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  • Currently Being Moderated
    Jul 30, 2012 4:28 AM   in reply to mike7441

    Technically, the way the product determines "a computer", a dual boot setup will count as two computers as I understand it. If you spend most of your time in MacOS X 10.6, you could install it there, and then, when you feel comfortable, disable and uninstall it from 10.6 and install in 10.8, or install it in both 10.6 and 10.8 if you only have one computer, and deactivate either of the two installations on the Mac mini when/if you get another Mac/PC to run it on.

     

    As per the system requirements http://www.adobe.com/products/creativecloud/tech-specs.html#requiremen ts you need MacOS X 10.6 and higher, which excludes PPC (G5 and older). In other words, you need an Intel Mac.

     

    I don't know if GoLive works in MacoS X 10.8 I'm afraid.

     
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    Jul 30, 2012 8:39 AM   in reply to zwirwel1
     
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