Hi, failing miserably to sort this out. I had downloaded trial versions of both products previously but these became time expired. I purchased the disks from a vendor but on trying to install get an initialisation error. I downloaded the support advisor and it reported ''cpsid_83572r4: Error committing command when installing - Creative Suite 5.5.''.
I believe I've removed all elements of the previous install(s) but not according to the errors when trying to install version 10.
Appreciate any help or guidance.
I tried creating a new admin account and they installed ok. Still won't install under my usual admin account which had the trial installs on. Still stumped!
I'm assuming it's an issue to do with the fact that there must be some remnants of the old trial installations but can't find any other Adobe files that might be still there. It still won't get past the ''installer failed to initialize'' stage. I'm IT literate on Windows but fairly new to OSX so this is doing my 'head in'. Never known something so easy prove so difficult!!!
I don't really want to go about creating new accounts just because of this issue. Can you explain what you mean by a permissions issue? Reader X installed fine from the DVD. It's just PSE10 and PPE10 that seem to fail.
Sorry if it's a dumb question.
Jred555 you already posted that you got it to install successfully in a different user account? Is this not the case? You should not need to reinstall again when you go back to your original user account.