Posting this query on behalf of a user
I was hoping you could help me install my Adobe Photoshop Elements 8.0 on my computer. I have the software DVD but everytime I try to install it it goes all the way to registering product then starts "ROLLING BACK" and I get a message reading: "please try again, the installation was interrupted." I have been trying to figure out how to do this but am not very computer savvy.
I am running Windows Vista, and have currently installed on my computer: PSE 5.0 and Lightroom.
Please help me, if you can. Thank you!!
Install logs might help... --> http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-ins tall-logs-cs3.html (not sure if they are in the same place, but it's always worth a try). When it rolls back, it can't move the files from a temp location to the final location and usually that means shared components version conflicts, requiring to uninstall every bit of Adobe software and then reinstalling in proper order...