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The Real Paschar
Currently Being Moderated

CS6 Install causes COM SURROGATE error when encoding

May 6, 2012 10:21 AM

I have CS4 Adobe After Effects along with CS5.5 Master - I've attempted to install CS6 trial over top of them, with other suites removed and just After Effects CS6 alone. I restore my system images and have tried several times.

 

After install - any attempt to encode using LAGARITH lossless video codec with adobe products or apps like virtualdub results in multiple COM SURROGATE errors continually popping up.

 

I would never expect an actual solution from Adobe at this point but thought I'd post this in case others come across it. 

 

System is W7x64, Codecs Xvid 32/64, FFDshow, CoreAVC, Lagarith 32/64

 

This is absolutely caused by the CS6 Master Trial install and it is not my hardware as evidenced in everything working just fine before the install.

 

Sigh, it's always SOMETHING with Adobe, just love having to spend time solving workarounds every single time an update is released.  I'm guessing I'll have to do a complete system reinstall from scratch to get around this as usual.

 
Replies
  • Currently Being Moderated
    May 6, 2012 1:46 PM   in reply to The Real Paschar

    Moving this discussion to the After Effects forum.

     
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  • Currently Being Moderated
    May 6, 2012 9:08 PM   in reply to The Real Paschar

    Yeah, AE is picky about what it handles, especially with the new hardware acceleration in CS6. No idea what wiring they do under the hood. Still, do you really need to use all those atrocious CoDecs?

     

    Mylenium

     
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  • Currently Being Moderated
    May 7, 2012 6:40 PM   in reply to The Real Paschar

    I'm not being funny. Those CoDecs are atrocious - you know, memory leaks, oddly mapped memory addresses and all that or else you wouldn't have those problems when external library calls are involved.

     

    Mylenium

     
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  • Currently Being Moderated
    Dec 26, 2012 10:47 AM   in reply to The Real Paschar

    CoreAVC is responsible for the crash. It is a known bug in that codec and it does not look like it will ever be fixed. You should use LAV Video decoder or ffdshow instead.

     
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