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Known Issues in new skins

Jul 17, 2012 3:02 PM

  Latest reply: RickCP, Aug 28, 2012 9:54 AM
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  • Currently Being Moderated
    May 17, 2012 8:01 AM   in reply to adobe-admin

    adobe-admin wrote:

     

    Right. Each one needs to be fixed individually until the overall fix is rolled out in the next forum update.

    The new forum udate is taking longer than most of us had hoped for.  The "any day now" has morphed to weeks.

     

    Any chance it can be rolled back to previous version?

     

    Would like to see a REAL beta test on this Forum to get the bugs worked out before it goes public.

     
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  • Noel Carboni
    20,993 posts
    Dec 23, 2006
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    May 17, 2012 12:02 PM   in reply to Curt Y

    Could it be that no actual "improvements" are forthcoming?

     

    No disrespect intended to John C. and the other fine folks trying to make this work, but we have to start to consider this: 

     

    Perhaps the forum is the way it is because someone in charge, possibly in a near-vacuum, has decided that all the stuff we're missing isn't good to have, and that a simpler interface is better.  This might be the same decision-making that led to the inclusion of social networking garbage (that thankfully can be blocked).

     

    I suppose it's just barely possible - though I'll believe it when I see it - that further web software releases are now being subjected to actual testing before release. 

     

    -Noel

     
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  • Currently Being Moderated
    May 17, 2012 3:57 PM   in reply to Noel Carboni

    Improvements are coming.  I'd like to see them happen a bit faster as well, but they do have some fixes and changes being tested.

     
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  • Currently Being Moderated
    May 17, 2012 8:51 PM   in reply to Chris Cox

    Here is a screen shot of some of the fixes being tested right now. If all goes well, they'll be in place on May 24.

     

    update1.png

    I've been out of the office most of this week doing some volunteer work with cancer survivor portraits, so I've been quiet here. But there are a number of people actively working on this.

     

    John

     
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  • Currently Being Moderated
    May 17, 2012 8:56 PM   in reply to John Cornicello

    And the advanced editor is back...

     

    editor.png

     

    And the missing/squished text in messages and documents with a lot of keywords should be fixed, too.

     
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  • Noel Carboni
    20,993 posts
    Dec 23, 2006
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    May 17, 2012 9:15 PM   in reply to John Cornicello

    Thanks for the hopeful words, John and Chris.

     

    Here's hoping the changes are tested on more than one computer. 

     

    -Noel

     
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  • Currently Being Moderated
    May 17, 2012 9:21 PM   in reply to Noel Carboni

    Not everything is on the fixed list yet, but I expect a few more revisions over the next few weeks.

     
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  • Currently Being Moderated
    May 18, 2012 4:05 AM   in reply to John Cornicello

    John Cornicello wrote:

     

    And the advanced editor is back...

     

    editor.png

     

    And the missing/squished text in messages and documents with a lot of keywords should be fixed, too.

     

    Not here (FF/Mac):

     

    Untitled-1.jpg

     
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  • PECourtejoie
    4,754 posts
    Jan 11, 2006
    Currently Being Moderated
    May 18, 2012 6:17 AM   in reply to Claudio González

    Claudio, I guess that John speaks about the May 24 update.

     
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  • Currently Being Moderated
    May 18, 2012 7:13 AM   in reply to Claudio González

    It isn't May 24, yet in Seattle.

     
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  • Currently Being Moderated
    May 18, 2012 2:49 PM   in reply to PECourtejoie

    PECourtejoie wrote:

     

    Claudio, I guess that John speaks about the May 24 update.

    Yes, sorry, I missed the May 24 part.

     
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  • Noel Carboni
    20,993 posts
    Dec 23, 2006
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    May 18, 2012 5:07 PM   in reply to Claudio González

    While I may be living in the past, John clearly lives in the future. 

     

    -Noel

     
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  • Currently Being Moderated
    May 19, 2012 12:16 AM   in reply to John Cornicello

    As for the "action bar" I mentioned earlier; I have now observed it very carefully, and it is displayed in two parts

    1. ab1.png
    2. ab2.png

    so there is no real danger that I hit Delete by mistake.  But trying to hit Reply, Edit, or Delete may end up as something else (nothing, helpful:Yes, or helpful:No).  This is just plain irritating.

     

    Couldn't that bar be pushed out in one go?  Or at least put the left items first, then add subsequent items on the right?

     
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  • Currently Being Moderated
    May 19, 2012 12:22 AM   in reply to Pat Willener

    Not sure if this has already been listed; the above images are completely immersed in the gray background, there is no way to see where the picture begins or ends.  I have manually added a black border to the images itself, which now look like

    1. ab1.png
    2. ab2.png
     
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  • Currently Being Moderated
    May 21, 2012 4:52 AM   in reply to adobe-admin

    I don't see this in the initial list, and there are too many posts to check if this has already been reported. I am getting these ghosts images in some messages, not in all; and I have not noticed any pattern; i.e it looks like a random effect. This screenshot is from the Reader forum.

     

    Ghost.JPG

     
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  • Currently Being Moderated
    May 21, 2012 5:30 AM   in reply to Claudio González

    Once we had the fair forums.

     

    Now we have the haunted forums.

     

    Apart from ghost images, I just saw the cursor jump to the far right side of this message box.

     

    I had to exorsize what appeared to be  a nothingness to get back to writing.

     
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  • Noel Carboni
    20,993 posts
    Dec 23, 2006
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    May 21, 2012 5:33 AM   in reply to Claudio González

    Those are the tags, Claudio.

     

    The other major problem with these, besides them being unreadable, is that when there are too many (and the window is too small) they push the text off to a tiny column on the right.

     

    The answer is:  If they're not useful enough to be made readable, just leave them off.  Does anyone actually use or look at tags?  I think maybe I've seen once whether a user, who neglected to mention it otherwise, had a Mac or PC, but otherwise they are singularly unhelpful.  Like an electric dog polisher.

     

    -Noel

     
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  • Currently Being Moderated
    May 21, 2012 7:57 AM   in reply to adobe-admin

    I just noticed that there are several useless hacks for IE6 users in this forum template. You could save yourself a lot of trouble by moving on and focusing on fixing quirks using only modern browser targets. Removing this old IE6 code will improve delivery for everyone.

     

    IE6 is used by people stuck on Windows 98. The only market that still uses IE6 is in Asia, where piracy is rampant and users do not need to 'activate' Windows 98. (Activation was introduced with XP).  As Adobe provides neither products nor support for Windows 98 users, it makes no sense to be bothering with IE6 compatibility here.

     

    IE6 usage data: http://www.ie6countdown.com/

     

    IE7 usage is comparable to IE6. You really only need to design for IE8 and above.

     

    http://gs.statcounter.com/#browser_version-ww-monthly-201104-201204

     
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  • Currently Being Moderated
    May 21, 2012 3:18 PM   in reply to Noel Carboni

    Thanks, Noel, for giving them a name. However, regardless of their name and what they are there for, why do I see them in only a few messages? Now that I know what they are, I remember that before this last change we had a list of tags at the end of every (?) message.

     
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  • Currently Being Moderated
    May 21, 2012 7:53 PM   in reply to Noel Carboni

    Noel Carboni wrote:

     

    Those are the tags, Claudio.

    ...

    If they're not useful enough to be made readable, just leave them off.

    I believe they are an important part of the Search engine.  (Or is it ask-a-question engine now?)

     
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  • Currently Being Moderated
    May 22, 2012 7:51 AM   in reply to Claudio González

    I wonder whether they are invoked when someone ticks something, ghosts waiting to haunt us when woken.

     
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  • Noel Carboni
    20,993 posts
    Dec 23, 2006
    Currently Being Moderated
    May 22, 2012 9:38 AM   in reply to Claudio González

    Claudio González wrote:

     

    why do I see them in only a few messages?

    Create a new thread.  You have a field for entering tags.  Some people fill that field in and some don't.

     

    TagsField.jpg

     

    -Noel

     
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  • Currently Being Moderated
    May 23, 2012 2:13 PM   in reply to adobe-admin

    I cannot remember its being mentioned:

     

    You can no longer use Back to [relevant forum name] to return to the place/page in the forum thread list that you came for. The Adobe Forums > ... > [relevant forum name] > Discussions link takes you back to the start ogf the list.

     

    Funny, but not funny hah hah, when you are on one of the other pages.

     

    The only way to get back is clicking the browser Back button, in most cases twice because the first time gets you nowhere else, as reported and discussed here and elsewhere.

     
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  • Currently Being Moderated
    May 23, 2012 4:52 PM   in reply to Jacob Bugge

    Thanks, Jacob. I'll add it to the list, for what that's worth. Still trying to fight to get more things back.

     
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  • Noel Carboni
    20,993 posts
    Dec 23, 2006
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    May 23, 2012 6:02 PM   in reply to Jacob Bugge

    Jacob, I'm not seeing problems with the Back key, but chances are I'm not using like you are.

     

    Can you be just a little more specific about just what to click to reproduce what you're seeing?  I tried just clicking on forum posts, then clicking links within.  The Back arrow in IE9 always seems to return me to the place I was before.  I just want to make sure I'm doing exactly what you're doing.

     

    -Noel

     
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  • Currently Being Moderated
    May 23, 2012 6:18 PM   in reply to Pat Willener

    I have asked for the forum controls (reply Mark as, Edit, Delete (some of which only appear for moderators)) to be right aligned so they appear in the same place on Questions (which have the late appearing Was this helpful) and on non-questions so that there might be some consistency. Futur update...

     
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  • Currently Being Moderated
    May 23, 2012 6:24 PM   in reply to Noel Carboni

    Noel, I'm using FF right now and see it on almost any page. If I'm reading this thread and move from the third page to the fourth and hit Back it just sits there. I have to hit Back a 2nd time for it actually go back to the third page.

     

    I can't say that it happens 100% of the time, but enough to notice it and get annoyed by it.

     
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  • Currently Being Moderated
    May 23, 2012 6:42 PM   in reply to John Cornicello

    John C,

     

    This is definitely not directed at you, as you have probably not seen your family in several weeks, but the forums, the "new & improved forums," are flat broken. THIS is some video of the Adobe forums, though metaphorically. I could come up with many nautical metaphors too. The Titanic, The Morro Castle, and many others, come immediately to mind.

     

    I keep trying to be patient, in hopes that things will finally get better, but they are not. The Adobe Forums are almost impossible to use now. Many contributors are just leaving, and in droves.

     

    Adobe made a very big mistake (or many of them), and I do not know how to "right the ship."

     

    Sorry to be so pessimistic, but I am loosing faith. As BB King opined, "the thrill is gone."

     

    Hunt

     
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  • Noel Carboni
    20,993 posts
    Dec 23, 2006
    Currently Being Moderated
    May 23, 2012 6:57 PM   in reply to John Cornicello

    John Cornicello wrote:

     

    Noel, I'm using FF right now and see it on almost any page

     

    Hm, must be the rare case where it works better on IE than FF then.

     

    Thanks for the info.

     

    -Noel

     
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  • Currently Being Moderated
    May 23, 2012 7:50 PM   in reply to Noel Carboni

    Noel Carboni wrote:

     

    Hm, must be the rare case where it works better on IE than FF then.

    Indeed; I have just tested with IE9, and the phenomenon does not happen here.

     

    But with Firefox 12 and Waterfox 12 it happens about 3 times out of 4.  Both when using the browser's Back button, or the keyboards Back key.

     
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  • Currently Being Moderated
    May 23, 2012 8:14 PM   in reply to adobe-admin

    Well, the hour is near...

     

    GOOD LUCK, JC and team.

     

    GOOD LUCK, fellow users.

     
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  • Currently Being Moderated
    May 23, 2012 9:48 PM   in reply to Claudio González

    Update has been delayed. Now scheduled for 4am pacific time. Should be back online around 6am.

     
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  • Currently Being Moderated
    May 24, 2012 2:24 AM   in reply to Noel Carboni

    Noel,

     

    The Back button issue was brought up here:

     

    http://forums.adobe.com/message/4335425#4335425

     
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  • Currently Being Moderated
    May 24, 2012 2:42 AM   in reply to John Cornicello

    Here is another strange one, John.

     

    It is rather serious.

     

    When you use Ask a Question and insert a string of text with or withou quotes, you get to a new page with a (rather short) list of threads.

     

    It should be noted that the URL refers to the forum that you left, such as this for this forum and the search string "fair forums":

     

    http://forums.adobe.com/community/general/forum_comments?view=discussi ons

     

    When you click one of the threads, you get there, and you can read it.

     

    But.

     

    When you hit the Back button (which is the only way to get back), you are brought back to the forum you started from, not to the search results.

     

    This means that you will have to start all over again, retyping the search string.

     

    The only way to avoid this is to click the See more Results bar, whether it turns up more results or not.

     

    Only then you get the chance of going back to the search list and see another thread.

     

    It also gets an URL of its own, as this:

     

    http://forums.adobe.com/community/general/search.jspa?peopleEnabled=tr ue&userID=&containerType=14&container=3384&spotlight=false&rankBy=date &q=%22fair+forums%22

     
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  • Currently Being Moderated
    May 24, 2012 4:54 AM   in reply to adobe-admin

    The legend still needs a patch - we're running gray icons on an identical gray backgound, so the only visible pixels are from the (now incorrect) matte to white. "New" is equally hinky:

     

    af-legend.gif

     

    To quote Zaphod, "It's the weird colour scheme that freaks me. Every time you try to operate one of these weird black controls, which are labeled in black on a black background, a small black light lights up black to let you know you've done it."

     
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  • Currently Being Moderated
    May 24, 2012 4:57 AM   in reply to Dave Merchant

    Wow!  Thise are great color choices.  I can almost read the text.

     
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  • Currently Being Moderated
    May 24, 2012 6:32 AM   in reply to adobe-admin

    One suggestion in connexion with the information under the avatar still under construction:

     

    The post count is related to the date mentioned and is probably right, but for many of us, the date has nothing to do with the date of joining the forums. It is merely a date

     

    I, for one, started posting in two of the forums in the previous millennium, so I was a well established native that late summer day in 2006. Some natives that were already there when I joined have even later dates under their avatars, as far as I remember as late as some time in 2009.

     

    And one of the most knowledgable natives I have ever met, and who has seemed to have always been here (and has posted as lately as yesterday), has no post count and no date at all (and even no (default) avatar at all), thus seemingly having managed in some way to escape back to the bliss of the fair forums where all were equal.

     

    I presume it has to do with the merging of forums and earlier attempts to change the forum formats, (some of) the natives of the WebX forums having a greater part (or all) of their past left out.

     

    I would suggest the wording:

     

    [Number of] posts

    Since [day]-[Month]-[Year]

     

    This would be correct/coherent information, as well done as it can be when the original date of joining the forum is lost.

     
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  • Currently Being Moderated
    May 24, 2012 7:03 AM   in reply to adobe-admin

    A few more obsevations:

     

    The Ask a Question, which seems to have replaced the Search, seems to have lost the additional options.

     

    This means that more specific searches, and all the additional options that were described here,

     

    http://forums.adobe.com/docs/DOC-1021

     

    are lost.

     

    The Search box mentioned in that Document is no longer there at all.

     
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  • Currently Being Moderated
    May 24, 2012 7:05 AM   in reply to Jacob Bugge

    Jacob, I think you are absolutely right. And while we are at it, why not also ask to have that info centered with respect to the avatar? Having avatar and info all left aligned looks very weird to me.

     
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  • Currently Being Moderated
    May 24, 2012 9:18 AM   in reply to Jacob Bugge

    The info under the avatar actually did have "Since" in it, but it totally messed up the formatting and alingment, so has been taken out for now.

     

    I"ll take a look at the search issues.

     
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