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Photoshop CS6 Beta (READ ONLY)

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Cannot order Photoshop from Adobe online store

May 6, 2012 6:33 PM

I am trying to order Photoshop CS5 upgrade for last 4 hours to take benefit of the free upgrade to CS6 promo and keep getting error. The toll free #s are all out today being Sunday. Should not have waited for last day. But i did not know of these issues on their website.

Using this link and add to cart and it gives error, cannot add to cart. https://store1.adobe.com/cfusion/store/html/index.cfm?store=OLS-US&eve nt=displayProduct&categoryPath=/Applications/PhotoshopCS5&distribution Method=FULL

Anyone else having these issues? Any # I can contact? It will be lot more $$ for me tomorrow.

1141 Views 4 Replies Latest reply: PixPower, May 6, 2012 9:09 PM

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1. Chris Cox,

May 6, 2012 8:20 PM in reply to PixPower

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Yeah, it's probably down while they switch things over.
(which means something didn't go smoothly on the switch)

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2. PixPower,

May 6, 2012 8:24 PM in reply to PixPower

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Same error if you go to http://store.adobe.com/ . Select United States and select Adobe Store - for home or home office.

Error
There was a problem in the store. If you wish to complete your purchase immediately, please call (800) 585-0774 (U.S./Canada).

The toll free # is only open Monday to friday. So much for that.
How can one use this promotion if you can't even get to the store for home?
http://store.adobe.com/store/en_us/popup/offer/cs55_cs6.html

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3. Chris Cox,

May 6, 2012 8:43 PM in reply to PixPower

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I think you'll have to call tomorrow and point out that the web site was not available during the promised period of time.

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4. PixPower,

May 6, 2012 9:09 PM in reply to Chris Cox

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Thanks. Already thinking of calling them. Taken all the screenshots.

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Photoshop CS6 Beta (READ ONLY)

Cannot order Photoshop from Adobe online store

May 6, 2012 6:33 PM

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