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Jon-M-Spear
Jon-M-Spear
738 posts
Jan 27, 2006
Currently Being Moderated

Missing License

May 7, 2012 8:04 AM

When I open any CS6 (Production Premium) application on my workstation, I get this the error message:

 

"Adobe Application Manager required to verify your license, is missing or damaged. Please download a new copy.."

 

I downloaded and installed the new copy, although it says it's only for CS5 and 5.5, but when I open CS6, I continue to receive the same message.

 

This is not happening on my Laptop install.  I am not trying to run both concurrently.

 

Any ideas anybody?

 

Thanks.

487 Views   2 Replies   Latest reply: Todd_Kopriva, May 7, 2012 9:53 PM
 
Replies
  • Jon-M-Spear
    738 posts
    Jan 27, 2006
    Currently Being Moderated
    1. Jon-M-Spear,
    May 7, 2012 9:14 AM   in reply to Jon-M-Spear
    Report

    UPDATE

     

    I read that Beta PS CS6 users are suffering the same error. One apparent solution is to uninstall the CS6 suite and use Adobe Cleaner before reinstalling...

     

    ISSUE:

     

    I cannot uninstall. Windows 7 uninstaller is not responding when I attempt to do so.

     

    SOLUTION:

     

    I reinstalled the downloaded package again.  It didn't seem to acknowledge that it was already installed!

     
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  • Todd_Kopriva
    Currently Being Moderated
    2. Todd_Kopriva,
    May 7, 2012 9:53 PM   in reply to Jon-M-Spear
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    I'm glad that you got that sorted out. Thanks for reporting back with what worked for you.

     
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